Marketing Call Center20 years of expertise serving exceptional customer relationsEntirely based in Morocco, Marketing Call Center has embodied excellence in customer relations, offshoring, and multi-channel management for two decades. As a leading player, we orchestrate high-value customer management systems daily for major brands, whether they are Moroccan, European, North American, or Asian.Supported by the involvement of over 700 experienced talents, our structure delivers tailor-made services for demanding markets in Europe, North America, and Asia. Our promise: combining performance, rigor, and personalization in every customer interaction.True to our Moroccan identity, we place human capital and operational excellence at the heart of our strategy. Our teams evolve in a structured, dynamic, and meaningful professional environment that fosters engagement, innovation, and fulfillment.Joining Marketing Call Center means becoming part of a 100% Moroccan success story open to the world, and actively contributing to redefining customer relations standards on an international scale.
Company culture :
Marketing Call Center is built around a predominantly cooperative culture, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an innovative mindset that stimulates creativity and initiative, alongside a performance-driven approach based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.
Job :
Are you an expert in telesales and can you turn a "no" into a "yes"? Are you looking for a stable project where your performance is truly rewarded? Join an elite team where your sales talent will make a difference.- Increase turnover by contacting a portfolio of qualified customers (targeted leads) to offer them suitable Fiber Optic (FTTH) offers.- Create demand and convince your contacts through a compelling and personalized sales approach.- Ensure sales closing while respecting quality criteria and internal processes.- The advantage of our project: You benefit from a highly qualified customer database, close supervision by industry experts, and powerful tools to maximize your sales from day one.
Required profile :
Experience required: Minimum 6 months of successful and verifiable experience in telesales (experience in outbound calls / Telecom is a strong asset).Language proficiency: Excellent speaking skills in French, verbal fluency, and natural argumentation.Sales temperament: Strong taste for challenge, keen sense of persuasion, and results-driven mindset.Professional attitude: Dynamism, perseverance, team spirit, and rigor.
Head office address :
26 Angle Rue Tensift et Av Abtal AGDAL
Desired personality traits :
Respect of the rules
Will to persuade
Emotional distance
Involvement at work
Tenacity
Need for action
Organization
Team work
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