Sales Intern - Summer program - Casablanca

Entreprise :

IKEA is a global retailer known for affordable, modernist furniture designs and unique shopping experience. Founded in 1943 by Ingvar Kamprad in Sweden, IKEA started as a mail-order business and has grown to operate 473 stores in 63 countries as of May 2024. In Morocco, IKEA Concept is brought by Al-Homaizi Ltd that operates in three IKEA Markets – Kuwait, Jordan, and Morocco.

At IKEA -SYH MOROCCO, We have a passion for home furnishing and an inspiring shared vision: to create a better everyday life for the many people. This, together with our straightforward business idea, shared values, and a culture based on the spirit of togetherness, guides us in everything we do.

Our values are the compass that guides us in everything we do. Our culture is formed when we put these values into action. We are straightforward, innovative, creative, and common-sense problem-solvers. We’re constantly trying to find better ways to get things done and to bring out the best in ourselves and others. We strive for a nurturing environment that encourages the entrepreneurs in us.

At IKEA -SYH MOROCCO, we believe that business thrives in an inclusive and diverse environment. We are committed to fostering a workplace that celebrates differences, embraces individuality, and provides equal opportunities for all. Our team is composed of talented individuals from various backgrounds, and we believe that our diversity is our strength !

If you are looking for an environment where you can Learn, share and thrive, then you will enjoy being part of our Team !

NB: All candidate information will be treated with complete confidentiality, and personal data will remain confidential throughout the recruitment process.

We look forward to your application

Discover the interview of Mouna Alami, People and Culture Manager at IKEA, in Challenge Maroc magazine by clicking here. https://bit.ly/4dgk50N

Culture de l'entreprise :

IKEA Maroc s’inscrit dans une culture majoritairement orientée coopération, où l’humain, la confiance et l’esprit d’équipe constituent les piliers du fonctionnement quotidien. L’entreprise valorise un management de proximité fondé sur l’accompagnement, la responsabilisation et la collaboration, favorisant un climat de bienveillance et d’engagement collectif. Cette dynamique est complétée par une dimension compétitive structurante, portée par l’orientation résultats, la performance et la satisfaction client. Elle repose également sur des processus organisés garantissant efficacité et fiabilité, tandis que l’innovation, bien que présente, occupe une place plus mesurée.

Poste :

Join IKEA Morocco as a Sales Intern and become part of a company driven by values, togetherness, and a passion for creating a better everyday life for the many people. Based in Casablanca, this internship offers a unique opportunity to gain hands-on experience in a dynamic retail environment while learning from experienced professionals.

As a Sales Intern, you will support the Sales team in delivering an inspiring and convenient shopping experience for our customers. You will develop your understanding of customer needs, product knowledge, and commerciality while contributing to IKEA's growth and success.

Your responsibilities will include:

• Welcoming customers and supporting them throughout their shopping journey.
• Understanding customer needs and recommending suitable IKEA products and solutions.
• Assisting in maintaining an attractive, inspiring, and commercially strong sales area.
• Ensuring products are correctly displayed, priced, and available for customers.
• Monitoring stock levels and collaborating with relevant teams to ensure product availability.
• Supporting sales activities, campaigns, and store events.
• Learning and applying IKEA sales techniques and customer service standards.
• Contributing to a safe, clean, and well-organized shopping environment.
• Gathering customer insights and sharing feedback with the team to improve the customer experience.
• Collaborating with colleagues across different functions to achieve common business goals.

This internship is an excellent opportunity to develop your sales, communication, and customer-focused skills while gaining valuable experience within one of the world's leading home furnishing retailers.

Profil recherché :

The ideal candidate is currently pursuing or has recently completed a Bachelor's degree (Bac+3) in Commerce, or a related field.

While previous professional experience is not mandatory, a first internship or experience in retail, customer service, sales, or commercial activities would be considered an asset. Above all, we are looking for individuals who are passionate about people, home furnishing, and creating a positive customer experience.

To succeed in this role, you should have strong communication and interpersonal skills, a customer-oriented mindset, and the ability to work effectively in a fast-paced retail environment. You are proactive, eager to learn, and comfortable working as part of a team. A good command of Microsoft Office tools and proficiency in French and/or English will be appreciated. Curiosity, adaptability, and a genuine interest in IKEA values are essential qualities for this internship.

Adresse de notre siège :

Traits de personnalité souhaités :

Créativité Flexibilité Organisation