Network Support Analyst - Rabat

Entreprise :

Joining Cnexia is choosing to be part of an ambitious project that values Innovation, promotes Continuous Learning and enables all tech champions to fulfill their creative dreams. At Cnexia, we do more than support the clients of our world-class network and services. We develop innovative solutions and create original multiplatform media content. In fact, we're revolutionizing how Canadians communicate on the web, interact with Mobile Apps or benefit from an AI-enhanced experience. Proud of our status as a fully owned Moroccan subsidiary of the largest Canadian Telecom company, we have been ceaselessly growing our team since 2021. With over 1100 employees, mainly based in Fez, we have expanded in the northern region of the kingdom with our Brand-new state of the art site in Technopolis Rabat. If you are ready for this challenge, we invite you to join a community that values bold ideas and professional growth all in an engaging multi cultural world-class environment.

Culture de l'entreprise :

Cnexia Tech évolue dans une culture résolument orientée vers la performance et la compétition, où l’ambition, le goût du challenge et l’atteinte d’objectifs chiffrés constituent des moteurs clés. Cette dynamique est complétée par une dimension de coopération, favorisant la confiance, la solidarité et un management de proximité attentif à l’accompagnement des équipes. Elle intègre également une composante d’innovation, encourageant l’initiative, l’adaptabilité et l’expérimentation dans un environnement technologique en constante évolution. Enfin, une culture d’organisation structurée soutient l’ensemble par la rigueur des processus, la fiabilité et l’efficacité opérationnelle.

Poste :

- Implementing SSL by-pass- parsing through SASE logs- checking network drivers, proper permission- understanding various HTTP errors and cause- using an Autonomous Digital Experience Management user monitoring tool to help pin-point issues- day to day will be receiving employee tickets surrounding network issues i.e. can't access the internet, can't access an application and working with that user to identify the issue and resolve

Profil recherché :

- implementing SSL by-pass
- parsing through SASE logs
- checking network drivers, proper permission
- understanding various HTTP errors and cause
- using an Autonomous Digital Experience Management user monitoring tool to help pin-point issues
- day to day will be receiving employee tickets surrounding network issues i.e. can't access the internet, can't access an application and working with that user to identify the issue and resolve

Adresse de notre siège :

Technopolis, Bâtiment B 11 Sala-Al-Jadida

Traits de personnalité souhaités :

Besoin d'autonomie Besoin de réflexion Ambition Implication au travail Recherche de nouveauté