Technical Product Owner - Rabat

Entreprise :

Joining Cnexia is choosing to be part of an ambitious project that values Innovation, promotes Continuous Learning and enables all tech champions to fulfill their creative dreams. At Cnexia, we do more than support the clients of our world-class network and services. We develop innovative solutions and create original multiplatform media content. In fact, we're revolutionizing how Canadians communicate on the web, interact with Mobile Apps or benefit from an AI-enhanced experience. Proud of our status as a fully owned Moroccan subsidiary of the largest Canadian Telecom company, we have been ceaselessly growing our team since 2021. With over 1100 employees, mainly based in Fez, we have expanded in the northern region of the kingdom with our Brand-new state of the art site in Technopolis Rabat. If you are ready for this challenge, we invite you to join a community that values bold ideas and professional growth all in an engaging multi cultural world-class environment.

Culture de l'entreprise :

Cnexia Tech évolue dans une culture résolument orientée vers la performance et la compétition, où l’ambition, le goût du challenge et l’atteinte d’objectifs chiffrés constituent des moteurs clés. Cette dynamique est complétée par une dimension de coopération, favorisant la confiance, la solidarité et un management de proximité attentif à l’accompagnement des équipes. Elle intègre également une composante d’innovation, encourageant l’initiative, l’adaptabilité et l’expérimentation dans un environnement technologique en constante évolution. Enfin, une culture d’organisation structurée soutient l’ensemble par la rigueur des processus, la fiabilité et l’efficacité opérationnelle.

Poste :

Technical Product Owner with experience in bridging business needs and technical solutions, managing product roadmaps, gathering requirements, and coordinating cross-functional teams to deliver high-quality digital products and technical projects.

Profil recherché :

Skills:

1. Business analytical skills for gathering and developing detailed business requirements in Agile Methodologie
2. Effective communication skills (e.g. develop clear & effective business and system requirements documents and Use Cases for Customer Communication Engine flows).
3. Strong team player; ability to facilitate, negotiate and work within a multi-domain team environment; ability to work in an environment where change is prevalent.
4. High aptitude for understanding and working within web based areas and new state of the art tools (Agile tools)
5. Understading and experienced with the essential technology related to customer communications (Ability to navigate into Database, Ability to create XML, Understanding of Content Development (HTML) and the different communication channels (Email, SMS Push NOtification, ...)

Nice to have:

Strong interpersonal skills, customer focus and team player required to work in a dynamic iterative environment
Problem solving and negotiation skills for developing solutions, setting timelines for deliverables and managing priorities
Excellent listening skills- quickly understands the needs of the internal/external customers and proposes appropriate solutions to meet those needs
Self motivated & adaptable to change
Familiar with Confluence; JIRA a must have
Bilingual ( English and French)
Knowledge of CCE functionalities
Programing knowledge an asset
Previous experience/knowledge of the Bell systems environment.

Main Job Reponsibilities:

Assess changes to be made to systems as a result of new products and services, and process modifications to the communications to the Consumer/Business customers
Recommend enhancements/modifications to existing applications or new acquisitions to meet business needs
Analyse and evaluate business solutions by working with vendors, consultants, sponsors and multi-functional teams
Act as the primary interface between the operational representatives and the system integrators and/or solution providers
Deliver accurate, timely & cost effective project documentation as per project methodology.

Adresse de notre siège :

Technopolis, Bâtiment B 11 Sala-Al-Jadida

Traits de personnalité souhaités :

Besoin d'autonomie Besoin de réflexion Ambition Implication au travail Recherche de nouveauté