Business Process Expert BPM Business Support (F/M) - Tunis
Secteur de l’entreprise : Autres services
ENTREPRISE :
Sartorius: Advancing Biosciences Innovation
In the 21st century—the bio-century—global medical knowledge advances at an unprecedented pace. Yet many serious diseases—cancer, rheumatism, Alzheimer's—remain difficult to cure or only partially treatable.
Sartorius is changing that.
We're dedicated to translating scientific breakthroughs into better patient outcomes, faster. Through advanced technologies, comprehensive platforms, and strategic partnerships, we're unified around one mission:
Better health for more people.
By combining cutting-edge solutions with deep expertise in biosciences, Sartorius drives healthcare progress and transforms outcomes for patients worldwide.
We are looking for a Business Process Expert BPM Business Support (F/M) based in Tunis.
Poste :
Grow with us – Your Responsibilities
- Act as process expert for end-to-end Customer Engagement and Order-to-Cash processes.
- Analyze, standardize and continuously optimize business processes across global stakeholders.
- Support business users as key contact for process and system topics (ERP/CRM).
- Drive process improvements, automation and digitalization initiatives.
- Support system changes, releases and projects including requirements definition, testing and training.
- Monitor process performance and KPIs and contribute to BPM governance and documentation.
Profil recherché :
What will convince us
- Degree in Business Administration, Business Informatics or comparable qualification.
- Minimum 3+ years of relevant experience in Business Process Management, Customer Engagement or Order-to-Cash (mandatory).
- Strong knowledge of end-to-end business processes and ERP systems (SAP preferred).
- Hands-on experience in Order-to-Cash processes including Order Handling, Pricing, and Incident Management.
- Experience in process modeling, optimization and stakeholder management.
- Exposure to automation, AI-driven initiatives, and digital transformation projects.
- Analytical, structured and solution-oriented working style.
- Strong communication skills and fluent English.
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