Billing Officer - Rabat

Entreprise :

AXA Group Operations – AXA Group Operational Center of Excellence.

At AXA, our mission is to empower people to live a better life. Through innovation and execution, we need to move from being a "Payer" to a trusted partner in our customers' lives. The concrete objectives of the group's activities are to create value for the AXA global organization, to collaborate with the Business Innovation Group to encourage innovation and integrate simplicity and empowerment into our contribution to AXA's mission and strategy.
Present in more than 18 countries, AXA Group Operations is AXA Group's operational center of excellence. Operating in the fields of IT (Information Technology), Data & Innovation, IT Security, Finance, Procurement, Transformation and Outsourcing, we support the Group's strategy: Become an innovative company « customer driven & tech-led ».

AXA Group Operations Morocco

Company of more than 200 employees present in Morocco since 2009, AXA Group Ops Morocco:
• addresses the IT topics of AXA Services Maroc (ASM), center of expertise in customer relations for French companies AXA France, AXA Direct France and AXA Assistance France.
• offers activities in extended team mode to the entire Group Operations
• also provides technical activities for AXA Group entities

Culture de l'entreprise :

AXA GBS Morocco évolue dans une culture principalement orientée coopération, où l’humain, la confiance et la qualité des relations professionnelles occupent une place centrale. L’entreprise privilégie un management de proximité, axé sur l’accompagnement, la responsabilisation et le développement des compétences. Cette culture collaborative est structurée par une forte dimension organisationnelle, garantissant rigueur, fiabilité et efficacité opérationnelle. Elle est enrichie par une ouverture à l’innovation et par une exigence de performance, présentes de manière plus mesurée et encadrée.

Poste :

 RESPONSIBILITIES

Operational activities

•  Creation of the One-Shot invoice in PeopleSoft
•  Creation of the One-Shot credit note in PeopleSoft
•  Creation of automatic total credit notes
•  Creation of automatic partial credit notes
•  Reconciliation BI vs GL
•  Send invoices to the clients
•  Send reminders to the clients
•  UAT testing on new changes/additions
•  KPI update
•  Update billing instructions file

Profil recherché :

 Education and Experience

•  Graduate / Post Graduate from a recognized University with minimum 1 year of experience required

Key Skills and Competencies

•  Demonstrate an ability to communicate at all levels,
•  Demonstrate a good ability to understand systems and structures underpinning reporting
•  Customer focused - actively seeks and responds appropriately to customer’s needs.
•  Deal with problems in line with agreed procedures;
•  Self-starter
•  Be flexible in approach

Language Skills

•  Fluency in French - speaking, reading and writing
•  Good level in English 

Specific knowledge required

• Strong skills in MS Excel
• Documentation skills
• Good logical, analytical and problem solving abilities.
• Ability to multi-task and prioritize work. 

Adresse de notre siège :

Traits de personnalité souhaités :

Respect des règles Rationalisme Conventionnel Flexibilité Implication au travail Organisation