Tech Shared Team Lead - Rabat

Entreprise :

Rejoignez Cnexia et faites le choix de faire partie d'un projet qui valorise l'innovation, promeut le developpement continu des competences et donne l'opportunite aux personnes creatives et ambitieuses du domaine des hautes technologies de realiser leurs objectifs professionnels. Fiers de notre statut de filiale Marocaine exclusive de l'operateur telecom historique du Canada, nous n'avons cesse d'elargir nos equipes depuis 2021 avec plus de 1300 employes principalement bases a Fes. Nous venons d'etendre nos activites dans la partie nord du royaume en inaugurant un nouveau site a Rabat afin d'y poursuivre notre croissance avec comme objectif de plus que doubler nos effectifs a l'horizon 2024. A Cnexia nous faisons plus que supporter les clients de notre reseau a taille mondiale et les beneficiaires de nos divers services. Nous developpons des solutions innovantes et creons continuellement du contenu media multiplateforme original. Grace a cela, nous revolutionnons tous les jours la facon avec laquelle les Canadiens communiquent a travers le web et interagissent via des applications mobiles en les faisant beneficier d'une experience amelioree. Si vous etes prets a relever ce defi, nous vous invitons a rejoindre une communaute qui valorise les idees audacieuses et vous donne de multiples opportunites d'accomplissement de carriere dans un environnement multiculturel de classe mondiale ! « Chez Cnexia, nous offrons des opportunites egales a tous, sans distinction de race, couleur, origine, religion, sexe, nationalite, age, citoyennete, statut matrimonial ou handicap. »

Culture de l'entreprise :

Cnexia s’inscrit dans une culture fortement orientée vers la performance et la compétition, où l’ambition, le goût du challenge et l’orientation client constituent des moteurs clés de réussite. Cette dynamique est complétée par une dimension de coopération, favorisant la confiance, la solidarité et un management de proximité attentif à l’accompagnement des équipes. Elle intègre également une composante d’innovation, encourageant l’initiative, l’adaptabilité et l’expérimentation. Enfin, une culture d’organisation structurée soutient l’ensemble par la rigueur des processus, la fiabilité et l’efficacité opérationnelle.

Poste :

Position Summary

CNEXIA is seeking a Shared Team Lead to oversee and support multidisciplinary technology teams. This role is primarily focused on people management, team leadership, and operational administration while serving as a trusted partner to our client and technical teams.

The ideal candidate combines strong leadership and organizational skills with a solid understanding of software development and Agile delivery practices. While this is not a hands-on technical role, the Shared Team Lead must be comfortable operating in a technology environment, understanding technical discussions, and supporting teams composed of developers and technology professionals.

Key Responsibilities

People Management

• Lead, coach, and support team members across multiple technology functions.
• Conduct regular one-on-one meetings and performance reviews.
• Define and monitor individual development plans.
• Support employee engagement, retention, and career growth.
• Identify training and development needs within the team.
• Manage attendance and leave requests.
• Address employee concerns and facilitate conflict resolution when needed.

Team Operations & Administration

• Ensure compliance with internal policies, procedures, and reporting requirements.
• Maintain accurate team documentation and administrative records.
• Support onboarding and offboarding activities.
• Coordinate staffing requirements and resource allocation with stakeholders.
• Participate in recruitment activities, including interviews and candidate assessments.

Stakeholder Management

• Act as the primary people-management point of contact for assigned teams.
• Collaborate closely with technical teams including Product Owners, Scrum Masters, Project Managers, and department leaders.
• Escalate operational challenges when necessary.

Agile & Technology Environment Support

• Understand Agile principles, frameworks, and delivery practices.
• Support teams working in Agile environments.
• Understand team objectives, delivery challenges, and dependencies.
• Communicate effectively with developers, architects, QA engineers, Product Owners, Scrum Masters, and Project Managers.
• Support continuous improvement initiatives across teams.

Profil recherché :

Description de l'offre d'emploi

Position Summary

CNEXIA is seeking a Shared Team Lead to oversee and support multidisciplinary technology teams. This role is primarily focused on people management, team leadership, and operational administration while serving as a trusted partner to our client and technical teams.

The ideal candidate combines strong leadership and organizational skills with a solid understanding of software development and Agile delivery practices. While this is not a hands-on technical role, the Shared Team Lead must be comfortable operating in a technology environment, understanding technical discussions, and supporting teams composed of developers and technology professionals.

Key Responsibilities

People Management

• Lead, coach, and support team members across multiple technology functions.
• Conduct regular one-on-one meetings and performance reviews.
• Define and monitor individual development plans.
• Support employee engagement, retention, and career growth.
• Identify training and development needs within the team.
• Manage attendance and leave requests.
• Address employee concerns and facilitate conflict resolution when needed.

Team Operations & Administration

• Ensure compliance with internal policies, procedures, and reporting requirements.
• Maintain accurate team documentation and administrative records.
• Support onboarding and offboarding activities.
• Coordinate staffing requirements and resource allocation with stakeholders.
• Participate in recruitment activities, including interviews and candidate assessments.

Stakeholder Management

• Act as the primary people-management point of contact for assigned teams.
• Collaborate closely with technical teams including Product Owners, Scrum Masters, Project Managers, and department leaders.
• Escalate operational challenges when necessary.

Agile & Technology Environment Support

• Understand Agile principles, frameworks, and delivery practices.
• Support teams working in Agile environments.
• Understand team objectives, delivery challenges, and dependencies.
• Communicate effectively with developers, architects, QA engineers, Product Owners, Scrum Masters, and Project Managers.
• Support continuous improvement initiatives across teams.

Competences et experience requises

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Management, or a related field.
• Proven experience in people management, team leadership, or operational management.
• Strong understanding of Agile methodologies.
• Excellent communication, coaching, and interpersonal skills.
• Strong organizational and administrative capabilities.
• Bilingual: fluent French and English

Preferred Qualifications

• Experience leading cross-functional or shared-service teams.
• Engineering degree or Masters degree in in Computer Science, Information Technology, Engineering, Business Management, or a related field.
• Agile certifications (PSM, CSM, SAFe, or equivalent).
• Experience in software development, business analysis, project management, or technical leadership.
• Knowledge of modern software delivery practices and technology environments.
• Familiarity with tools such as Jira, Confluence or similar platforms.

Adresse de notre siège :

Unité B1, Parc Fès Shore, Route de Sidi Harazem (9 108,11 km)

Traits de personnalité souhaités :

Flexibilité Extraversion Organisation Rationalisme Implication au travail