In my work, I'm on the phone with customers every day. Sometimes I deal with difficult customers who can be aggressive and rude. After many unpleasant calls, I sometimes struggle to stay calm and polite. How can I ... | Suite de l'article

Looking for a job? Want to change jobs? Let people know! To be known professionally, you now need an online presence. Online social networks (Viadeo, LinkedIn, Facebook, etc.) allow you to expand your contacts and ... | Suite de l'article

It's a taboo subject to avoid in order not to attract the wrath of colleagues.Talking about salaries among colleagues is still taboo. We are not alone; this observation is made in other countries such as France, ... | Suite de l'article

Casablanca's first private university will open its doors to students in September 2009. A 150 million DH project."The resources used at Mundiapolis will be the distinguishing feature that sets it apart from other ... | Suite de l'article

Morocco is currently the only non-European market open to European skies. However, with the economic crisis that began in October 2008, swift action is crucial to avoid the effects of this crisis. Morocco has been able ... | Suite de l'article

The question of women's roles is now strongly present in a rapidly changing Moroccan society. Accelerated urbanization, education, women in the workforce, and opening to the global economy have all contributed to the ... | Suite de l'article

Under the High Patronage of His Majesty King Mohammed VI, may God Glorify HimFor 17 years, the International Student Forum has been committed to guiding young people in their search for information on various educational ... | Suite de l'article

International partnership agreements, along with increasing access to information technology and the opening of private universities; all these measures aim to promote one of Tunisia's richest resources: its human ... | Suite de l'article

Too sensitive, too angry, too susceptible, too anxious, too expansive… Managers are increasingly considering their employees’ ability to manage their feelings. Tips for maintaining emotional balance.Want to slam the door ... | Suite de l'article

Text: "While the goal is important, a career plan should also be flexible." If you want to get the most out of your job, you will need to define a career plan. Whether you are a freelancer or work in a large company, ... | Suite de l'article