Head of Litigation Department (M/F) - Rabat

Company :

With over 30 years of expertise, the Arrawaj Foundation is a major economic and social player in the microfinance sector. 

Based in Morocco and with over 2,000 employees across more than 270 agencies and 15 regions, the Arrawaj Foundation is proud to contribute to the financial inclusion of project holders and micro-entrepreneurs excluded from traditional financing channels by offering them diversified, local, adapted, and innovative products and services.

The success of our institution rests on a foundation of core values that inspire the actions of all our employees and guide our relationships with stakeholders:

• Commitment: We are determined together to see things through.
• Respect: To better appreciate each other
• Ethics: The foundation of our conduct
• Responsibility: A sense of duty at the heart of our mission

Company culture :

Fondation Arrawaj features a culture primarily shaped by innovation, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a competitive dimension, reflecting a strong focus on performance and results. Collaboration and organizational structure further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.

Job :

GENERAL MISSION:

Reporting to the Recovery Department, the Head of Litigation Department is responsible for leading and managing all of the foundation's litigation actions, in relation with clients, by ensuring the management of cases transferred to litigation and the handling of disputes with clients / Guarantees. They ensure the implementation of judicial or amicable procedures aimed at recovering debts while guaranteeing compliance with current regulations. They work in close collaboration with internal teams (Amicable, Pre-litigation, Write-off) and external stakeholders (lawyers, bailiffs, courts).

MAIN RESPONSIBILITIES:

Management of litigation cases:

• Participate in the pre-litigation transfer committee with the pre-litigation team to qualify unpaid cases and validate the legal procedure to follow.
• As soon as cases are transferred to litigation, lead litigation cases, whether judicial or negotiation, for amicable settlement of litigation cases, in relation with the parties concerned.
• Supervise the preparation of legal files and the organization of judicial actions in collaboration with law firms or the internal team of litigation officers.
• Coordinate actions with external service providers (bailiffs, lawyers, notaries, etc.).

Debt recovery:

• Develop and implement effective recovery strategies to reduce the rate of unrecoverable debts (framework, exploitation of guarantees and securities, etc.)
• Monitor recovery performance in litigation and identify areas for improvement.
• Ensure the implementation of amicable measures to maximize recovery chances before initiating legal action.

Prevention of legal risks:

• Analyze legal risks related to litigation and propose recommendations to mitigate them.
• Ensure compliance with procedures and regulations in force, particularly regarding client rights and regulatory compliance.
• Contribute to the continuous updating of contractual documents and internal procedures.

Management of relationships with partners:

• Collaborate with internal teams (Amicable, write-off, treasury, etc.) to ensure consistent handling of outstanding cases.
• Monitor relationships with external partners, particularly law firms, to ensure the efficiency and speed of litigation procedures.
• Manage invoicing for external recovery partners.

Reporting and monitoring:

• Establish dashboards for monitoring the evolution of the litigation case portfolio and recovery performance.
• Provide regular reporting to management on the status of cases, identified risks, and results obtained.
• Propose corrective actions and continuous improvements in the handling of litigation cases.

Required profile :

EDUCATION:

• Master's degree in business law, litigation law, banking law, or equivalent.
• A specialization in risk management or financial law would be an additional asset.

EXPERIENCE:

• 5 years of experience in a similar role, ideally in the financial, banking, or microfinance sector.
• Proven experience in managing complex litigation, particularly in debt recovery and judicial cases.
• Experience in supervising legal or recovery teams.

SKILLS:

Technical skills:

• Solid knowledge of commercial law, contract law, banking law, and judicial procedures.
• Mastery of amicable and judicial recovery techniques.
• Good understanding of current regulations in the microfinance sector and legal obligations related to litigation.
• Ability to prepare and manage litigation files while ensuring compliance with deadlines and legal procedures.
• Negotiation skills for amicable settlements.
• Good command of computer tools (Word, Excel, etc.)

Behavioral skills:

• Leadership and ability to manage and motivate a team of litigation officers
• Rigor, method, and organizational skills to manage multiple cases simultaneously while respecting priorities.
• Analytical and synthesis skills to quickly identify legal risks and propose appropriate solutions.
• Excellent communication and argumentation skills for negotiating with internal and external stakeholders.
• Stress resistance and ability to work under pressure or in conflict situations.

Head office address :

Desired personality traits :

Respect of the rules Need for objectivity Emotional distance Rationalism Need for reflection Team work Involvement at work Organization