Company culture :

Job :

Your mission as a Telesales Customer Advisor:

 As a Telesales Customer Advisor, you will play a key role in:

• Promoting our clients' products and services
• Identifying customer needs and proposing suitable solutions.
• Negotiating and retaining customers
• Turning every interaction into a sales opportunity and building lasting relationships.
• Contributing to collective performance
• Sharing your ideas and actively participating in the continuous improvement of our processes.
 

Required profile :

Profile sought:

We are looking for Game-Changers who:
• Have perfect command of French, both spoken and written
• Possess excellent communication skills
• Are organized, independent, and positive
• Master digital tools
• Love taking on challenges and are focused on customer satisfaction

Recruitment process:

1 Online tests (1 hour)
After receiving your application, you will get an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.
2 Phone interview
An initial conversation with a member of the recruitment team to discover Concentrix and confirm suitability for the role.
3 In-person interview
A meeting to delve deeper into your profile and align your ambitions with our company culture.

What we offer you:

At Concentrix, valuing talent is a priority.
Attractive remuneration
• Language bonus for multilingual profiles
• Performance bonuses
• Regularity bonus starting from the 12th month
• Special Eid al-Adha bonus

Social benefits:

• Advantageous health insurance
• Supplementary pension after one year
• Flexible hours with the possibility of remote work after integration
• Free access to the gym
• Transport provided
• Continuous training programs

Dynamic work environment:

• Internal events and activities throughout the year
• Activities aimed at strengthening team spirit and company culture