HR Business Partner - Fès
Company sector : Insurance / Brokerage
COMPANY :
AXA Services Maroc is the customer relations expertise center in Morocco for the companies: AXA France, AXA Direct France, AXA Assistance, AXA Belgium, and AXA Switzerland
Present in Rabat since May 2004 and in Kenitra since 2024, and soon in Fes, we are today more than 5000 employees.
Joining us:
It means choosing the world's leading insurance brand
It means benefiting from many advantages well beyond market standards
It means developing in a rewarding environment offering a variety of jobs
It means joining a responsible group, offering a true company culture, based on the development of each person's skills
Our jobs:
The expertise of our teams covers the main insurance professions:
Sales of contracts
Management of damage and personal insurance contracts
Management of Auto and Home claims
Settlement of Health benefits
Activation of Assistance guarantees
Appointment scheduling for our General Agents
Management of Savings contracts
Company culture :
Our corporate culture is built on a strong belief: sustainable performance is driven above all by the commitment of the women and men who make up our company. We foster an environment based on trust, teamwork, responsibility and innovation, while placing people at the heart of everything we do. Guided by the values of the AXA Group, we encourage talent diversity, continuous skills development and a culture of engagement that enables everyone to grow, take initiative and make a positive impact every day.
Job :
Join our company, a major player in the Insurance sector, for a stimulating position as an HRBP. You will join a dynamic team within our establishment in Fes, Morocco. Your role will be central in aligning HR strategies with business objectives, thus contributing to our collective success.
Your actions will aim to optimize talent management and support team development. You will be a key partner for managers, assisting them in implementing HR policies and fostering a high-performing and fulfilling work environment.
Your main missions will include:
- Support managers in defining and implementing their HR strategy.
- Manage recruitment, onboarding, and employee development processes.
- Ensure compliance with HR policies and labor law.
- Contribute to performance management and career management.
- Participate in social relations management and risk prevention.
- Be a trusted advisor for teams on all human resources related issues.
You will also be involved in cross-functional projects aimed at improving the employee experience and organizational efficiency.
Required profile :
A Master's degree (Bac +5) or higher is required, ideally with significant experience in Call Center professions.
Solid professional experience of 5 to 10 years in generalist or specialized HR roles is expected. In-depth knowledge of the insurance and brokerage sector would be a considerable asset.
To succeed in this role, it is essential to have excellent communication, interpersonal, and negotiation skills. You must demonstrate autonomy, a strong analytical ability, and a talent for problem-solving. A solid understanding of business issues and the ability to work closely with management will be crucial.
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