COMPANY :
AXA Services Maroc is the customer relations expertise center in Morocco for the companies: AXA France, AXA Direct France, AXA Assistance, AXA Belgium, and AXA Switzerland
Present in Rabat since May 2004 and in Kenitra since 2024, we are currently more than 4,500 employees.
Join us:
- It means choosing the world's leading insurance brand
- It means benefiting from a multitude of advantages well beyond market standards
- It means growing in a rewarding environment offering a diversity of jobs
- It means joining a responsible group, offering a true company culture, based on the development of each person's skills
Our jobs:
The know-how of our teams covers the main insurance professions:
- Contract sales
- Management of non-life and personal insurance contracts
- Management of car and home claims
- Payment of Health benefits
- Processing of Assistance guarantees
- Appointment setting on behalf of our General Agents
- Management of Savings contracts
Company culture :
Our corporate culture is built on a strong belief: sustainable performance is driven above all by the commitment of the women and men who make up our company. We foster an environment based on trust, teamwork, responsibility and innovation, while placing people at the heart of everything we do. Guided by the values of the AXA Group, we encourage talent diversity, continuous skills development and a culture of engagement that enables everyone to grow, take initiative and make a positive impact every day.
Job :
Reporting to the Site Operations Manager, your main mission is to manage all Facility Management activities and ensure business continuity at your assigned site.
Be the main point of contact for users for all FM-related issues at your site.
• Site Manager Mission:
o Management of a team of technicians and general resources managers,
o Preferred contact person at your site for all managers and directors,
o Monitoring of cleaning and catering services at your site, and implementation of recommendations from the Site Operations Manager,
o Monitoring of multi-technical maintenance services at your site,
o Tracking of incidents and requests related to Facility Management at your site,
o Monitoring of compliance actions with regulatory and/or contractual obligations,
o Adherence to service operating procedures, response times for requests,
o Reporting and monitoring of activity indicators for your site.
Required profile :
You have a Bachelor's degree +4 and 5 years of experience in a similar role.
You have:
- Good knowledge of electricity, air conditioning, plumbing,
- Mastery of energy aspects (energy efficiency...)
- Office Suite, Knowledge of Power BI,
- Ability to monitor outsourced activities (coordination, negotiation...).
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