Site Manager (Facility Management) Rabat
- Rabat
Company sector : Insurance / Brokerage
COMPANY :
AXA Services Maroc is the customer relations expertise center in Morocco for the companies: AXA France, AXA Direct France, AXA Assistance, AXA Belgium, and AXA Switzerland
Located in Rabat since May 2004 and in Kenitra since 2024, and soon in Fez, we are currently more than 5000 employees.
Join us:
It means choosing the world's leading insurance brand
It means benefiting from a multitude of advantages well beyond market standards
It means developing in a rewarding environment offering a variety of jobs
It means joining a responsible group, offering a true company culture, based on developing everyone's skills
Our jobs:
Our teams' expertise covers the main insurance professions:
Contract sales
Management of non-life and personal insurance contracts
Management of car and home insurance claims
Settlement of Health benefits
Activation of Assistance guarantees
Appointment scheduling for our General Agents
Management of Savings contracts
Company culture :
Our corporate culture is built on a strong belief: sustainable performance is driven above all by the commitment of the women and men who make up our company. We foster an environment based on trust, teamwork, responsibility and innovation, while placing people at the heart of everything we do. Guided by the values of the AXA Group, we encourage talent diversity, continuous skills development and a culture of engagement that enables everyone to grow, take initiative and make a positive impact every day.
Job :
Reporting to the Site Operations Manager, your main mission is to ensure the management of all Facility Management activities and guarantee business continuity at your assigned site.
Be the main contact for users for all FM topics at your site.
• Site Manager Mission:
o Management of a team of technicians and general services officers,
o Key contact at your site for all managers and directors,
o Monitoring of cleaning and catering services at your site, and implementation of recommendations from the Site Operations Manager,
o Monitoring of multi-technical maintenance services at your site,
o Monitoring of incidents and requests related to Facility Management at your site,
o Monitoring of actions to comply with regulatory and/or contractual obligations,
o Adherence to the operational procedures for services, and response times for requests,
o Reporting and monitoring of activity indicators for your site.
Required profile :
You have a Bachelor's degree +4 and 5 years of experience in a similar position.
You have:
- Good knowledge of electricity, air conditioning, plumbing,
- Mastery of energy aspects (energy efficiency...)
- Office Suite, Knowledge of Power BI,
- Ability to monitor outsourced activities (coordination, negotiation...).
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