Admissions & Reception Manager (M/F) - Khemisset - Khémisset

Company :

Why join us?

Because you want to contribute to a modern and ambitious vision of health.

Because you share our values: excellence, innovation, humanity, and commitment.

And because you believe, like us, that care can change a life.

Company culture :

Akdital is driven by a strong performance-oriented culture, where ambition, high standards, and continuous improvement are key to delivering exceptional healthcare.
This competitive mindset is balanced by a real commitment to innovation, supporting the development of new medical and organizational practices.
Collaboration also plays an important role, with solid teamwork and supportive management in a demanding environment.
A structured and disciplined approach ensures the quality, safety, and reliability essential to the medical sector.

Job :

As part of strengthening our teams, we are recruiting Admissions & Reception Managers to oversee the activities of reception and admissions within our healthcare facilities across Morocco.

Your main tasks:

Supervise all patient reception, front desk, and admission activities.

Manage, train, and support teams to ensure impeccable service quality.

Ensure the proper administrative management of admissions and the accuracy of patient files.

Coordinate communication between medical, nursing, and administrative teams to ensure a smooth and efficient patient journey.

Handle complaints and manage sensitive situations with professionalism and diplomacy.

Contribute to the continuous improvement of reception, admission, and care processes.
 

Required profile :

Profile sought:

Bachelor's degree (Bac+3) or higher in Management, Administration, or an equivalent field.

Proven experience in a similar role, ideally within a clinic or healthcare facility.

Excellent skills in team management, organization, and customer relations.

Good command of computer tools and hospital management software.

Service-oriented, rigorous, responsive, discreet, and excellent interpersonal skills.

Geographical mobility required to work across the Kingdom.

Head office address :

Desired personality traits :

Conventional Extraversion Emotional sensitivity Flexibility Involvement at work Humbleness Organization