Job :

• Supervise the activities of the Spare Parts department and ensure its daily smooth operation.
• Master stock entries, especially orders from manufacturers and local purchases.
• Ensure the management and monitoring of stocks to guarantee the availability of spare parts.
• Handle customer complaints and ensure their resolution in the best possible time.
• Guarantee a quality spare parts service, in accordance with the manufacturers' standards and procedures.
• Ensure customer satisfaction and adherence to service commitments.
• Monitor the performance indicators of the activity and propose continuous improvement actions.

Required profile :

• Holder of a State Engineering degree or equivalent in Mechanical Engineering, Industrial Engineering, or Logistics.
• First experience in a similar role.
• Rigor, organizational skills, and ability to manage priorities.
• Customer service orientation, analytical skills, and good interpersonal abilities.
• Ability to work in a team.