ExeKutiveVP People & Culture (M/F) - Rabat, Fès ou Casablanca
Company sector : Call Center
COMPANY :
Join Cnexia and choose to be part of a project that values innovation, promotes continuous skill development, and offers creative and ambitious individuals in the high-tech field the opportunity to achieve their professional goals.
Proud of our status as the exclusive Moroccan subsidiary of Canada's historic telecom operator, we have continuously expanded our teams since 2021 with over 1,300 employees mainly based in Fez. We have just extended our activities to the northern part of the Kingdom by opening a new site in Rabat to pursue our growth, with the goal of more than doubling our workforce by 2024.
At Cnexia, we do more than just support the customers of our global network and the beneficiaries of our various services. We develop innovative solutions and continually create original multi-platform media content. Through this, we revolutionize every day how Canadians communicate on the web and interact via mobile applications, by offering them an improved experience.
If you are ready to take on this challenge, we invite you to join a community that values bold ideas and gives you multiple opportunities for career accomplishment in a world-class multicultural environment!
"At Cnexia, we offer equal opportunities to all, without distinction of race, color, origin, religion, sex, nationality, age, citizenship, marital status, or disability."
Company culture :
Cnexia is driven by a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a collaborative dimension, promoting trust, teamwork and close managerial support. It also integrates an innovation component that encourages initiative, adaptability and experimentation. Finally, a structured organizational culture underpins the whole by ensuring process rigor, reliability and operational efficiency.
Job :
At Cnexia, a major player based in Morocco, the role of VP People & Culture is a strategic pivot. By joining this structure, you will have the opportunity to lead the entire human resources strategy while ensuring close synergy with the Canadian parent company. This central mission requires a multidimensional vision to combine international governance standards with local operational and legal realities.
The primary objective is to act as an indispensable strategic partner to senior management to support growth, engagement, and organizational effectiveness. The person in this role will need to strengthen a culture of accountability and inclusion, while ensuring impeccable operational excellence in HR administration. It will also be about embodying strong leadership, capable of influencing stakeholders and transforming HR recommendations into measurable performance levers for the entire company.
The day-to-day in this role will involve governance, organizational development, and change management challenges:
- Lead workforce planning and the development of leadership capabilities within the organization.
- Oversee the delivery of HR services, including talent acquisition, compensation, as well as medical administration and payroll.
- Manage employee relations and ensure rigorous governance in handling investigations and compliance with standards.
- Deploy strategies that promote employee engagement and trust in management processes.
- Ensure strategic liaison between Moroccan leadership and Bell Canada's requirements.
Required profile :
Profile sought:
- Holder of a Master's degree (Bac+4/5) in human resources, business administration, law, or a related field.
- Progressive experience of at least 10 years in human resources, including confirmed HR leadership experience within complex, multinational environments or global service centers is essential. The background must demonstrate proven expertise in managing large workforces across multiple sites and a fine mastery of organizational transformation.
Beyond technical expertise, the following skills are expected to excel in this demanding environment:
- Strategic leadership and sharp business acumen coupled with a strong presence with senior management.
- In-depth mastery of employee relations, risk management, and legal compliance.
- Proven ability to drive change and effectively influence within a matrix structure.
- High professional integrity, discernment in decision-making, and a focus on operational excellence.
If you possess this strategic vision and wish to contribute to the sustainable success of Cnexia, do not wait any longer. To submit your application, please click on the "Send my CV to the recruiter" button today.
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