Emploi - Afrique - Cadre
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Manager H/F | Tanger (Morocco)
Chez McDonald’s Maroc, notre réussite repose avant tout sur les femmes et les hommes qui font vivre nos restaurants au quotidien. Depuis plus de 33 ans, nous construisons une aventure 100 % marocaine portée par l’engagement de...Le Manager (le 2ème assistant) est le garant d’une bonne gestion du restaurant, il veille tout le temps sur la qualité, le service, la propreté pendant son shift et la sécurité des biens et des collaborateurs du...Publication : From 22/06/2026 to 22/08/2026 | Proposed positions: 3- Sector of activity : Call Center - Hospitality / Catering
- Position : Call Centers professions , Hospitality professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Experienced Call Center Profiles (Project Contract) | Casablanca (Morocco)
1Publication : From 22/06/2026 to 12/08/2026
Manpower Group is hiring experienced call center professionals for a project contract in the construction sector in Casablanca. You have a Master's degree (Bac+5) and solid experience in a call center, with excellent communication and customer service skills. Immediate availability is required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years) - Senior (5 to 10 years)
- Level of study required : Master or PhD
- Type of contract proposed : Others - Télétravail : No
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Manager M/F | Kénitra (Morocco)
4Publication : From 15/06/2026 to 15/08/2026 | Proposed positions: 6
McDonald's Morocco is recruiting a Manager (M/F) to oversee restaurant management, customer satisfaction, and safety. The role involves managing teams, inventory, and schedules, with potential career advancement to Restaurant Director. A Bac+2 level and prior experience in management or customer relations are desired.
- Sector of activity : Call Center - Hospitality / Catering
- Position : Call Centers professions , Hospitality professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Submit Your Unsolicited Application
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| Casablanca (Morocco)Publication : From 12/06/2026 to 12/08/2026 | Proposed positions: 10
HEOMI, a leading insurance broker and key digital player, is looking for talented individuals for its call centers. Join a dynamic team to contribute to business development, marketing, IT, or management. Graduated from a top school or university, your personality, dynamism, and eagerness to learn will set you apart.
- Sector of activity : Insurance / Brokerage - Call Center
- Position : Call Centers professions , IT / Electronics
- Experience required : Mid Level (3 to 5 years) - Senior (5 to 10 years)
- Level of study required : Master or PhD
- Type of contract proposed : Permanent contract - Télétravail : No
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Manager M/F | Berkane (Morocco)
5Publication : From 11/06/2026 to 04/07/2026 | Proposed positions: 6
McDonald's Morocco is hiring a Manager M/F to ensure the quality, service, and cleanliness of its restaurants. You will be responsible for customer satisfaction, stock management, team scheduling, and performance evaluation. This position is open to candidates with a minimum Bac+2 degree and some experience in management or customer relations.
- Sector of activity : Call Center - Hospitality / Catering
- Position : Call Centers professions , Hospitality professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Team Leader - Customer Relations Center | Casablanca (Morocco)
3Publication : From 11/06/2026 to 11/08/2026 | Proposed positions: 1
OUTSOURCIA is looking for a Team Leader for its Customer Relations Center. Your responsibilities will include managing performance, supporting teams, and achieving production and quality goals. You must have significant experience in call center management, a minimum of a Bac+2 degree, and bilingual proficiency in at least one language combination (e.g., English/Spanish, French/Italian).
- Sector of activity : Offshoring / Nearshoring - Offshoring / Nearshoring
- Position : Call Centers professions , Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Lead Analyst for OTC team France Market
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| Rabat (Morocco)Publication : From 11/06/2026 to 28/06/2026 | Proposed positions: 1
HCLTech is looking for a Lead Analyst for its OTC team in the French market. This hands-on operational role involves achieving group targets, developing team members' skills, and managing customer relations. Candidates should have excellent analytical and management skills, with fluency in both French and English.
- Sector of activity : Call Center - Other services
- Position : Call Centers professions , Order Management / Customer Care
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Bachelor (BA, BSc)
- Type of contract proposed : Permanent contract - Télétravail : No
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Call Center Agents (M/F) | Rabat (Morocco)
3Publication : From 10/06/2026 to 10/08/2026 | Proposed positions: 2
SOREC is recruiting Call Center Agents (M/F) for its customer service department. Your missions include handling requests, answering questions, and customer loyalty. You must have a Bac+2 degree, 2 years of experience, excellent interpersonal skills, and proficiency in Excel.
- Sector of activity : Agriculture / Environment
- Position : Call Centers professions , Sales
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Team Leader - Customer Relations Center | Casablanca (Morocco)
Publication : From 09/06/2026 to 09/08/2026 | Proposed positions: 1
Join OUTSOURCIA as a Team Leader for a Customer Relations Center. You will drive performance, support your advisors, and ensure the achievement of production and quality objectives. Significant management experience and bilingual language skills are required.
- Sector of activity : Offshoring / Nearshoring - Offshoring / Nearshoring
- Position : Call Centers professions , Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Continuous Improvement Manager M/F Permanent Contract Rabat | Rabat (Morocco)
2Publication : From 03/06/2026 to 03/08/2026 | Proposed positions: 1
ADM Value is looking for a Continuous Improvement Manager M/F on a permanent contract in Rabat. You will analyze customer feedback and data to optimize processes and improve satisfaction and commercial performance. Experience in a contact center (Supervisor, Trainer, Quality Coach) and mastery of key indicators (NPS, IS, DMT) are required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years) - Expert (10 to 20 years)
- Level of study required : Master or PhD
- Type of contract proposed : Permanent contract - Télétravail : No
