Emploi - Afrique
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French-speaking Assistance Officer | Casablanca (Morocco)
une maîtrise parfaite de la langue française, à l'oral comme à l'écrit, est indispensable.Publication : From 02/07/2026 to 02/09/2026 | Proposed positions: 10
Manpower Group is recruiting a French-speaking Assistance Officer for its call center in Casablanca, within the insurance sector. Your main tasks will be to ensure efficient handling of customer requests and maintain a quality relationship. Perfect command of French, excellent listening and communication skills, and a sense of customer service are essential for this position.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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Manager M/F | Berkane (Morocco)
2maîtrise de la relation clientPublication : From 02/07/2026 to 29/08/2026 | Proposed positions: 6
McDonald's Morocco is hiring a Manager (M/F) to ensure quality, service, cleanliness, and safety in the restaurant. Your responsibilities include managing teams, inventory, schedules, and staff training, with opportunities for advancement to management roles. A Bac+2 degree and experience in management or customer relations are desirable.
- Sector of activity : Call Center - Hospitality / Catering
- Position : Call Centers professions , Hospitality professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Service Desk Technician FR/EN | Sala Al Jadida (Morocco)
1niveau de formation : bac+2/3 en informatique / réseaux ;Publication : From 02/07/2026 to 02/09/2026 | Proposed positions: 10
Join Econocom as a Service Desk Technician (FR/EN) in Technopolis (Sala Al Jadida). Your role will be to resolve technical incidents, handle user requests, and maintain communication between support levels. A Bac+2/3 in IT and proficiency in Windows, MS Office, as well as English/French bilingualism are required.
- Sector of activity : Call Center - IT (Information Technology)
- Position : IT / Electronics , Internet / Multimedia
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Fixed term contract - Télétravail : Hybrid
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Bilingual Customer Advisor (French/English) | Casablanca (Morocco)
8bac + 2 minimum (deug, licence ou équivalent), de préférence en langues étrangères;Publication : From 01/07/2026 to 09/08/2026 | Proposed positions: 30
Atlas On Line, a subsidiary of Royal Air Maroc, is hiring a Bilingual Customer Advisor (French/English) for its customer relations center. You will be responsible for welcoming, advising, assisting, and managing customer requests by phone, while meeting sales and complaint handling objectives. A minimum of a Bac+2 degree and perfect command of French and English are required, along with excellent interpersonal skills.
- Sector of activity : Call Center - Tourism / Travel / Leisure
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Advisor (French/English) | Casablanca (Morocco)
4bac + 2 minimum (deug, licence ou équivalent), de préférence en langues étrangères;Publication : From 01/07/2026 to 09/08/2026 | Proposed positions: 30
Atlas On Line, a subsidiary of Royal Air Maroc, is seeking a Bilingual Customer Advisor (French/English) for its customer relations center. Your duties will include welcoming, advising, and assisting customers, as well as achieving sales goals. You must have a minimum of a Bac +2 degree, perfect command of French and English, and excellent interpersonal skills.
- Sector of activity : Call Center - Tourism / Travel / Leisure
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Advisor (French/English) | Casablanca (Morocco)
3bac + 2 minimum (deug, licence ou équivalent), de préférence en langues étrangères;Publication : From 01/07/2026 to 09/08/2026 | Proposed positions: 30
Atlas On Line, a subsidiary of Royal Air Maroc, is looking for a bilingual Customer Advisor (French/English) for its customer relationship management activity. Your missions will include reception, advice, customer assistance, and achieving commercial objectives. You must have a minimum of an Associate's degree, perfect command of French and English, and excellent interpersonal skills.
- Sector of activity : Call Center - Tourism / Travel / Leisure
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Telesales Trainer - CDI | Rabat (Morocco)
expérience préalable d'au moins 2 ans en tant que formateur ou coach en centre d'appels, idéalement dans le secteur des assurances.Publication : From 01/07/2026 to 01/09/2026 | Proposed positions: 1
ADM VALUE is looking for a Telesales Trainer (CDI) to support its teams in customer service and insurance sales projects. You will design and lead training sessions, assess skills, and coach teams to improve their performance. A minimum of 2 years of experience as a call center trainer, ideally in insurance, is required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year) - Junior (1 to 3 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Senior Innovation & Artificial Intelligence Project Manager - Permanent Contract - Rabat
1
| Rabat (Morocco)ia générative (llm)Publication : From 01/07/2026 to 01/09/2026 | Proposed positions: 1
Senior Innovation & AI Project Manager in Rabat (Permanent Contract). Lead AI projects to transform contact centers in Morocco, Senegal, and Spain. The role focuses on strategy, project management, client and team support, requiring 5-10 years of experience in contact centers or digital/AI transformation. Expertise in AI technologies, leadership, and excellent communication skills are essential.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years) - Senior (5 to 10 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Manager M/F | Rabat (Morocco)
maîtrise de la relation clientPublication : From 01/07/2026 to 01/09/2026 | Proposed positions: 6
McDonald's Morocco is hiring a Manager M/F to oversee restaurant operations, ensuring quality, service, cleanliness, and safety. The role involves managing the team, inventory, schedules, and staff training. Open to candidates with a Bac+2 degree or higher, with prior management experience being a plus.
- Sector of activity : Call Center - Hospitality / Catering
- Position : Call Centers professions , Hospitality professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Manager M/F | Salé (Morocco)
maîtrise de la relation clientPublication : From 01/07/2026 to 02/08/2026
McDonald's Morocco is looking for a Manager M/F to ensure the quality, service, cleanliness, and safety of the restaurant. The role involves managing teams, inventory, schedules, and customer satisfaction. A Bac+2 degree and management experience are desirable. This position offers real career advancement opportunities.
- Sector of activity : Call Center - Hospitality / Catering
- Position : Call Centers professions , Hospitality professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
