
Call center jobs - Tous pays
Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le...Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le support des clients. Que vous soyez conseiller commercial, chargé de relation clients, téléopérateur ou télévendeur, vous êtes passionné par la relation client et êtes intéressés par les métiers à composante humaine ? Les métiers du Call center sont donc faits pour vous !Qualités requises pour travailler dans la fonction Call Center
Disposant de qualités ayant attrait aussi bien au commercial qu’au support technique, les profils Call center placent le client au cœur de leur préoccupation. Voici quelques qualités et compétences qui sont propres aux profils de la fonction Call center :- Capacité d’écoute
- Bonne élocution
- Gestion du stress
- Bonne maîtrise de la langue
- Ponctualité
- Maîtrise de soi
Vous cherchez un emploi dans la fonction Call center ? Inscrivez-vous sur ReKrute.com et actualisez votre CV. Retrouvez nos conseils pour rendre votre CV plus attractif. Consultez nos offres d'emploi dans la fonction Call center ci-dessous :
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Bilingual Back Office (M/F) | Casablanca (Morocco)
Publication : From 02/10/2026 to 02/12/2026 | Proposed positions: 1MCS is looking for a Bilingual Back Office (M/F) to handle the administrative follow-up of orders and customer files, coordinate with internal teams, and respond to customer requests. You have a Bac+2 to Bac+5 degree, excellent command of French and English, and some experience in sales support. Join our dynamic team to contribute to improving our processes and customer satisfaction.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Senior Telephone Sales Representatives BtoC / BtoB French Speakers M/F | Casablanca (Morocco)
Publication : From 02/10/2026 to 02/12/2026 | Proposed positions: 5Senior French-speaking BtoC/BtoB telephone sales representatives wanted in Casablanca in the energy sector. Your role will be to close sales and achieve commercial objectives in a dynamic call center. 1 to 3 years of experience in a call center and excellent negotiation skills are required.
- Sector of activity : Call Center - Energy
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : self-educated
- Type of contract proposed : Permanent contract - Télétravail : No
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Italian-Speaking Back Office Agent (1000DH WELCOME BONUS) - Weekend OFF | Rabat (Morocco)
Publication : From 02/10/2026 to 02/12/2026 | Proposed positions: 15Italian-Speaking Back Office Agent wanted for Marketing Call Center in Morocco. Responsibilities include social media content moderation, multimedia data analysis in Italian/English, and information classification. Requires fluent Italian (written/spoken), good computer skills, and attention to detail; previous experience is a plus, but junior profiles are welcome.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Advisor (French/English) | Casablanca (Morocco)
2Publication : From 01/10/2026 to 19/10/2026 | Proposed positions: 30Atlas On Line, a subsidiary of Royal Air Maroc, is seeking a Bilingual Customer Advisor (French/English) for its customer relationship management center. Your duties will include customer reception, advice, and assistance, as well as managing sales and complaints. Profile required: Associate's degree minimum, perfect command of French and English, excellent interpersonal skills, and active listening.
- Sector of activity : Call Center - Tourism / Travel / Leisure
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Tele Sales Agent
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| Casablanca (Morocco)Publication : From 01/10/2026 to 01/12/2026 | Proposed positions: 1Manpower Group is hiring a Tele Sales Agent (M/F) in Casablanca to develop their network of digital partners. Your missions will include prospecting, selling, and following up with restaurants and businesses. We are looking for a candidate with a Bac+2/3 degree and 6 months of experience in sales or customer relations, with excellent communication skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Bachelor (BA, BSc) Minimum
- Type of contract proposed : Temporary work - Télétravail : No
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100% Chat Customer Advisor (Spanish) | Rabat (Morocco)
Publication : From 01/10/2026 to 01/12/2026 | Proposed positions: 20Join our team as a 100% Spanish chat Customer Advisor! You will be the point of contact for international clients, managing requests via chat and email, resolving issues, and ensuring clear and empathetic communication. We are looking for native or bilingual Spanish speakers with excellent writing skills and computer tool proficiency.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Italian/French Customer Advisor | Rabat (Morocco)
1Publication : From 30/09/2026 to 30/11/2026 | Proposed positions: 10We are looking for a Bilingual Italian/French Customer Advisor to manage multichannel requests and ensure customer satisfaction. You will answer calls, emails, and chats, analyze requests, and offer personalized service. Perfect command of Italian and French, as well as customer service experience, are required.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Spanish-Speaking Customer Advisor - Live Chat & Back-Office (M/F) | Rabat (Morocco)
1Publication : From 30/09/2026 to 30/11/2026 | Proposed positions: 20Spanish-Speaking Customer Advisor (M/F) specializing in Live Chat & Back-Office. Your mission: ensure the satisfaction of Spanish-speaking users via chat, manage multiple conversations simultaneously, and provide personalized solutions. Perfect written Spanish (C1), fast typing, and customer service skills are required.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer Support | Casablanca (Morocco)
4Publication : From 29/09/2026 to 29/11/2026 | Proposed positions: 1Join our team as a Customer Support Specialist for a large international technology company. You will answer customer requests by email, instant messaging, and phone, and interact on social media. Excellent communication in Arabic, French, and English, as well as great attention to detail, are required.
- Sector of activity : Indifferent
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer Advisor (M/F) - Telesales - Rabat - French
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| Rabat (Morocco)Publication : From 28/09/2026 to 12/10/2026 | Proposed positions: 10Concentrix is looking for a Telesales Customer Advisor (M/F) in Rabat. Your role will be to promote products, identify customer needs, and negotiate to build loyalty. You must have perfect command of French, spoken and written, possess excellent communication skills, and be focused on customer satisfaction.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Others - Télétravail : No