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Experienced Team Leader in Banking Customer Service | Casablanca (Morocco)
1Publication : From 25/05/2026 to 25/07/2026 | Proposed positions: 1
OUTSOURCIA is looking for an experienced Team Leader in banking customer service to lead a team and ensure performance. You will be responsible for monitoring indicators, coaching employees, and continuous improvement. A Bachelor's degree and 1 to 5 years of management experience, ideally in the banking sector, are required.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions , Project Management / R&D
- Experience required : Junior (1 to 3 years)
- Level of study required : Bachelor (BA, BSc)
- Type of contract proposed : Permanent contract - Télétravail : No
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Experienced Team Leader in Banking Customer Service | Casablanca (Morocco)
Publication : From 20/05/2026 to 20/07/2026 | Proposed positions: 1
OUTSOURCIA is looking for an experienced Team Leader in banking customer service to manage a team and ensure operational excellence. You will be responsible for performance, customer satisfaction, and the development of your team members. A Bachelor's degree (Bac +3) and 1 to 5 years of management experience in a banking call center are required.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions , Project Management / R&D
- Experience required : Junior (1 to 3 years) - Mid Level (3 to 5 years)
- Level of study required : Bachelor (BA, BSc)
- Type of contract proposed : Permanent contract - Télétravail : No
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