Food and Beverage Supervisor - Benguerir

Hôtellerie / Restauration (métiers de) - Secteur Enseignement / Formation

  • De 5 à 10 ans
  • 1 poste(s) sur Marrakech et région - Maroc
  • Bac +5 et plus Minimum

Flexibilité Extraversion Sensibilité émotionnelle Organisation

  • CDI
  • Télétravail : Non
Publiée il y a 36 jours sur - Postulez avant le 22/06/2024

Entreprise :

Mohammed VI Polytechnic University is an institution dedicated to research and innovation in Africa and aims to position itself among world-renowned universities in its fields The University is engaged in economic and human development and puts research and innovation at the forefront of African development. A mechanism that enables it to consolidate Morocco’s frontline position in these fields, in a unique partnership-based approach and boosting skills training relevant for the future of Africa. Located in the municipality of Benguerir, in the very heart of the Green City, Mohammed VI Polytechnic University aspires to leave its mark nationally, continentally, and globally.

Poste :

JOB DESCRIPTION AND DUTIES:Reporting to the F&B Instructor / F&B Director, the Supervisor is responsible for ensuring the smooth running of the outlet, effectively managing his/her team, improving guests satisfaction, maintaining a safe and sanitary working environment and ensuring that only quality products are served.

The F&B Supervisor is required to facilitate SHBM students learning on the job by sharing his/her expertise and acting as a role model.

The scope of this mission includes:
  • Conduct service briefings and debriefings

  • Assign tasks and workstations

  • Acknowledge and welcome guests warmly.

  • Serve food and drinks to guestss in accordance with SHBM standards and procedures

  • Thank guests at the end of their experience and give a fond farewell

  • Take guests reservations

  • Assist guests table seating

  • Ensure that guests are served within the expected time.

  • Present the Menu and describe the dishes/cocktails and their ingredients

  • Interact with guests in accordance with the SHBM service sequences

  • Apply service techniques correctly at all times and serve with enthusiasm.

  • Set up tables according to the type of event

  • Tip all orders on the POS system before serving.

  • Communicate with the Chef regarding menu, waiting time and product availability.

  • Communicate to the Chef guests requests (allergies, diets and other special requests).

  • Check guests’ satisfaction after each dish or drink

  • Clear tables according to standards and ensure that clearing is done correctly at the stewarding zone.

  • Maintain cleanliness of work areas, dishes, glasses, etc. throughout the shift.

  • Present a correct and accurate final bill to the guest.

  • Ensure that the outlet is always clean and organized, both front and back office.

  • Work with SHBM students and F&B Instructors to ensure that the restaurant reaches its full potential.

  • Ensure that the opening and closing tasks of the outlet are carried out properly

  • Monitor and optimize F&B costs and revenues related to the outlet.

  • Ensure that the standards & procedures (SOPs) are systematically applied.

  • Carry out end of month inventories (OS&E/Linen/Goods).

  • Play an active role in the mentoring and development of SHBM students and new recruits.

  • Perform special functions organized by SHBM and UM6P.

  • Perform any other duties as assigned by the F&B Instructor or F&B Director.


Profil recherché :



  • Higher degree in the Food & Beverage field

  • Great knowledge of food and beverage service

  • Good level of English and French proficiency

  • Thorough knowledge of hospitality operations

  • Minimum 8 years of professional experience

  • International experience (or international company experience) in the hospitality industry

  • Strong organizational skills


Preferred skills:

  • Capacity to demonstrate professionalism and act as an example for the students

  • Proven track record in a hospitality school or hotel of similar standard in similar capacity

  • Ability to adhere to SHBM & UM6P’s values

  • Positive attitude and an open-minded approach to cultural diversity.

Adresse de notre siège :

Lot 660, Hay Moulay Rachid, Ben Guerir 43150

Traits de personnalité souhaités :

Flexibilité Extraversion Sensibilité émotionnelle Organisation

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