IFB Group Leader - Casablanca

Hôtellerie / Restauration (métiers de) - Secteur Agroalimentaire - Hôtellerie / Restauration

  • De 5 à 10 ans
  • Casablanca et région - Maroc
  • Bac +5 et plus Minimum - Master

Implication au travail Flexibilité Improvisation Ambition Travail en équipe Besoin d'action Distance émotionnelle Extraversion

  • CDI
  • Télétravail : Non
  • Poste avec Management
Publiée il y a 7 jours sur ReKrute.com - Postulez avant le 20/08/2024

Entreprise :

IKEA is a global retailer known for affordable, modernist furniture designs and unique shopping experience. Founded in 1943 by Ingvar Kamprad in Sweden, IKEA started as a mail-order business and has grown to operate 473 stores in 63 countries as of May 2024. In Morocco, IKEA Concept is brought by Al-Homaizi Ltd that operates in three IKEA Markets – Kuwait, Jordan, and Morocco.

At IKEA -SYH MOROCCO, We have a passion for home furnishing and an inspiring shared vision: to create a better everyday life for the many people. This, together with our straightforward business idea, shared values, and a culture based on the spirit of togetherness, guides us in everything we do.

Our values are the compass that guides us in everything we do. Our culture is formed when we put these values into action. We are straightforward, innovative, creative, and common-sense problem-solvers. We’re constantly trying to find better ways to get things done and to bring out the best in ourselves and others. We strive for a nurturing environment that encourages the entrepreneurs in us.

At IKEA -SYH MOROCCO, we believe that business thrives in an inclusive and diverse environment. We are committed to fostering a workplace that celebrates differences, embraces individuality, and provides equal opportunities for all. Our team is composed of talented individuals from various backgrounds, and we believe that our diversity is our strength !

If you are looking for an environment where you can Learn, share and thrive, then you will enjoy being part of our Team !

Poste :

Job Description :

The IFB Group leader is esponsible for the IKEA Restaurant sales areas, guest areas (including the co-worker restaurant), dish washing facility and IKEA Cafés (where applicable). I work together with team and other colleagues in the IKEA Food management team to lead and manage area to fulfil the purpose of our function by building business and people together. I strive to make people smile while providing irresistible food offers in a welcoming atmosphere that gives our guests a good reason to return again and again.  

Main responsibilities :

  • Ensure food safety as the number one priority.
  • Work together with the F&B Manager in operating area according to the IKEA Quality and Food Safety requirements
  • Promote a “safety first” culture where co-workers are encouraged to raise and discuss concerns and solutions.
  • Implement the IKEA HACCP plan to meet and secure store’s requirements. Ensure the HACCP routines are known and followed in all daily work.
  • Align with store commercial calendar and store activities.
  • Together with my colleagues and manager I contribute actively in the development and implementation of a clear IKEA Food action plan for my store using the store business plan and country business plan. These are supported by input from growing IKEA together and the IKEA Food Direction & Strategy. I also develop and execute an annual action plan for my area based on agreed goals.
  • Implement the range matrix to secure a strong IKEA Food range identity in order to distinguish ourselves from our competitors on the market.
  • Enhance the link between the IKEA Restaurant & Café and the Swedish Food Market. Take actions to promote cross merchandising/communication.
  • Passionate about products and actively learn about their content, origins, preparation and other benefits while sharing this knowledge with customers and colleagues.
  • Avoid food waste and shortages.
  • Develop and share good ideas and implement best-practice solutions.
  • Create awareness of IKEA Food as the most important in-store marketing tool for maximising the IKEA store’s sales potential.  

Profil recherché :

 Ideal experience and Education :

  • Experience of serving customers
  • Experience of using commercial opportunities to attract visitors
  • Experience of working in vibrant retail environment
  • Business experience and knowledge from either IKEA Food or another part of IKEA retailing
  • IKEA sales experience and knowledge of IKEA merchandising techniques
  • Experience of managing/leading and developing a team preferably gained in an IKEA store or similar food service/hospitality environment
  • Experience of creating and executing action plans
  • Ability to create long-term action plans and setting budgets and following up on goals. Proven record of meeting agreed goals.
  • Knowledge of the IKEA Concept, including our vision and business idea, IKEA culture and values, and how we create our business advantage
  • Integrity and the ability to establish strong work relationships
  • Good analytical skills and cost consciousness
  • Excellent communication skills, both verbal and written
  • Excellent command of English

Adresse de notre siège :

Sortie Autoroute Aïn Arrouda

Traits de personnalité souhaités :

Implication au travail Flexibilité Improvisation Ambition Travail en équipe Besoin d'action Distance émotionnelle Extraversion

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