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Expert Middleware, Unix and Storage Administrator (H/F) - Rabat, Rabat-Salé-Kénitra, Maroc

Company sector : IT (Information Technology)

Posted 240 days ago on ReKrute.com
  • 2 job(s) in Rabat and region - Morocco
  • Job offer expired

    COMPANY :

    DXC Technology was born in April 2017 from a merger between CSC (Computer Sciences Corporation), a leader in consulting, and HP Enterprise Services, a leader in IT Services.

    The DXC Group has revenues of $25 billion, benefits from 60 years of experience, and employs 170,000 people in over 70 countries, serving more than 6,000 clients.

    DXC Technology in Morocco, established in 2007, is a joint venture between DXC Technology, a global leader in integration and outsourcing services, and the CDG Group (Caisse de Dépôt et de Gestion).

    With 1,200 employees spread across 3 production sites (Technopolis & Casa NearShore), DXC Technology in Morocco aims to support very large accounts and public and private clients in their digital transformation, addressing all IT challenges such as Hosting, Outsourcing, Application Modernization, Business Intelligence & Analytics, Workplace & Mobility Services, Business Process Services, Cybersecurity, and Consulting.


    Company culture :

    DXC – CDG stands out for a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a collaborative culture, fostering trust, empowerment and close managerial support. It also integrates an innovation dimension, encouraging initiative, adaptability and experimentation. Finally, a well-established organizational culture provides structure, ensuring process rigor, reliability and operational efficiency.

    Job :

    The responsibilities of the N3/Delivery Leads (DL) are as follows:
    • Is the Service Manager for the concerned domain:
                          o Analyzes major trends in incidents and implements corrective actions & continuous improvement, monitors and manages major incidents.
                          o Drives the analysis of problems and the update and improvement of procedures.
                          o Responds within deadlines to service line requests (e.g., Root Cause Analysis).
                          o Owns and manages the service levels of their domain.
                          o Implements relevant performance indicators for their domain's activity.
                          o Ensures the production and analysis of the dashboard, capacity planning, and improvement plans.
    • Is the technical manager for the domain to which they have been appointed:
                          o Owns the technical documentation and related processes for their domain.
                          o Is responsible for operations, service levels, and reporting.
                          Interacts with other 'Delivery Leads and Referents' on additional technical needs of the account or community of 'Delivery Leads': sharing methods, procedures, impacting events, etc.
    • Has a coordination role within the area of expertise they represent:
                          o Identifies with the team manager the technical resources needed to carry out projects and change management activities in their domain.
                          o Identifies and implements the industrialization plan for their activity.
                          o Is responsible for resolving customer escalations and in particular for identifying the necessary technical resources in their domain.
    • Collaborates with other Delivery Leads on the account:
                          o If the service or issues encountered concern multiple domains, they rely on the DLs and SDM support to find a solution.

    Required profile :

    Education Level: Master's degree (Bac+5) or higher in Computer Networks and Systems.

    Professional Experience Level:

    8 years of experience in Unix Systems and Storage.

    Technical Skills:

    • Expertise: Middleware: WAS/WAS ND, Tomcat, JBOSS, Weblogic.
    • Expertise: Storage: NETAPP, DELL, IBM, IBM DS, SAN, NAS, SAN Tools.
    • Full Expertise: Servers and Systems: Linux, AIX, Solaris, AIX, HPUX.
    • Full Mastery: Data Connections: IDE, SCSI, SATA, FC.
    • Mastery: Backup: Veeam, COmmVault, Veritas, Tivoli Storage Management, Data Protector, Backup Exec, ArcServ.
    • Mastery: LAN and WAN Networks: OSI, TCP/IP, DHCP, DNS, Ethernet, NAT.
    • Supervision and Performance: NAGIOS, CACTI, HPOM, CA NSM, Tivoli.
    • LAN and WAN Networks: OSI, TCP/IP, DHCP, DNS, Ethernet, NAT.
    • Shell Scripting.
    • Others: VMware, Oracle, Disaster Recovery environment.

    Functional Skills:

    • Knowledge of Excel and PowerPoint for reporting.
    • Good interpersonal skills and strong written and oral communication abilities.
    • Rigorous, tenacious, persistent, and able to take initiative.
    • Autonomous, able to manage priorities, time, and work independently.
    • Adherence to internal processes and client-specific procedures.
    • Compliance with company etiquette and internal regulations.
    • Ability to work in a team.

    Certifications:

    • Technical certifications: Netapp, Websphere WAS, Redhat, AIX, Storage, etc.
    • ITIL Certification.

    Work Schedule: 24/7 Shift.

    Very good level of French and English.

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