Experienced Field Collection Agent - Rabat

Company :

For over 30 years, LOCAMED has been the leader in medical equipment distribution in Morocco. We offer a wide range of products covering orthopedics, mobility aids, home care, hospital equipment, physiotherapy, sports and first aid, as well as medical supplies.

As the exclusive importer and distributor of world-renowned brands, we guarantee quality products approved by healthcare professionals. Our expertise allows us to effectively assist our clients in their equipment choices and medical prescriptions.

With 30 stores in major cities across Morocco, our team is at your service to advise you and provide you with the equipment adapted to your needs. Resolutely focused on the future, we are committed to improving healthcare and contributing to the well-being of the population.
 

Company culture :

Locamed embraces a largely cooperation-driven culture, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a notable innovation component, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives.

Job :

Join our dynamic team in the Medical Equipment sector in Rabat as an Experienced Field Collection Agent. This is a unique opportunity to play a key role in the company's financial management and ensure effective debt collection.

Your main mission will be to optimize customer debt collection, minimize outstanding payments, and maintain strong professional relationships with our clientele while ensuring customer satisfaction.

Your responsibilities will include planning and executing field visits for debt collection, negotiating payment plans with debtor clients, rigorous follow-up of collection files, and producing detailed reports on the progress of actions taken.

You will also be responsible for:

• Identify the causes of late payments and propose suitable solutions.
• Visit clients to ensure effective collection. 
• Handle potential disputes proactively and diplomatically.
• Collaborate closely with the accounting and sales departments for strategy alignment.
• Represent the company to clients during payment deadlines.

Required profile :

A Bachelor's degree (Bac+3) is required, ideally in Sales Administration / After-Sales Service or management, commerce.

Confirmed experience of 3 to 5 years in a similar role, preferably in the medical equipment sector, is essential to succeed in this position.

To excel in this role, you have excellent interpersonal skills, strong negotiation abilities, and a high aptitude for persuasion. Your rigor, autonomy, and organizational skills will be major assets.

The following skills are also expected:

• Mastery of amicable debt collection techniques.
• Ability to analyze complex financial situations.
• Excellent written and oral communication skills.
• Proficiency in standard computer tools (Office Suite).
• Valid driver's license.

Head office address :

Desired personality traits :

Search for new things / novelty Extraversion Rationalism Tenacity Need for action Need for autonomy Involvement at work Improvisation