RECOVERY OFFICER (H/F) - ANAPEC - Casablanca
Company sector : Automotive / Motorcycles / Cycles
COMPANY :
The Centrale Automobile Chérifienne (CAC) is the exclusive importer in Morocco for the brands Volkswagen, Volkswagen Commercial Vehicles, Audi, Skoda, Porsche, Bentley, Seat, and Cupra, each having developed a real identity that makes them unique in their market segment.
With strong development potential in Morocco and internationally, the brands rely on expert services and shared skills to increase their performance and support their growth.
CAC's Human Resources policy is based on 4 main pillars for its employees:
- Develop their expertise through support, skill improvement, and empowerment;
- Encourage the career development of employees who share the same passions and values and who have built a true company culture that promotes customer satisfaction (internal/external), teamwork, and expertise;
- Foster loyalty through motivation and recognition;
- Value their performance by setting clear, precise, and achievable goals.
Come and participate in the development of leading and prestigious brands in Morocco, within a dynamic and innovative company!!
Discover the complete interview with Maha Ghazani, HR Manager at the Centrale Automobile Chérifienne (CAC) here: https://www.rekrute.com/emplois-decouvrez-les-valeurs-et-la-culture-dentreprise-de-centrale-automobile-cherifienne-conseils-carriere-6547.html
Company culture :
CAC (Centrale Automobile Chérifienne) is characterized by a strong collaborative culture, placing people, trust and teamwork at the core of its organization. A close management approach supports guidance, empowerment and long-term working relationships within committed teams. This dynamic is complemented by a competitive dimension, focused on performance, ambition and customer satisfaction. It is also supported by a structured organizational culture, ensuring rigor, efficiency and process reliability, while a more moderate innovative component fosters adaptability and continuous improvement.
Job :
- Follow up on customer accounts and payment deadlines.
- Contact customers by phone and email.
- Participate in the recovery of overdue debts and unpaid amounts.
- Analyze payment delays and manage disputed cases.
- Verify the accuracy of customer files and supporting documents.
- Follow up on payments and update dashboards.
Required profile :
- Degree in management, accounting, finance, or equivalent field.
- Eligibility for the ANAPEC program according to current criteria.
- Experience in debt recovery desired, depending on the profile sought.
- Good command of office tools, especially Excel.
- Rigor, organization, analytical skills, and adherence to procedures.
- Good interpersonal skills, negotiation ability, and team spirit.
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