Care Management Agent (PEC) - Oncology
- Casablanca

Company :

At the heart of the transformation of the Moroccan medical landscape, the AKDITAL Group embodies a new generation of health institutions: modern, humane, and resolutely focused on the future.

A leader in the private healthcare sector, AKDITAL has been working since its creation to make high-quality care accessible to all, by relying on exceptional medical expertise, cutting-edge technologies, and governance based on the best international standards.

Today, our vision extends beyond borders. By continuing its international expansion, the Group confirms its mission: to promote Moroccan know-how and make the medicine of the future accessible to every patient, wherever we operate.

Why join AKDITAL?

Because you want to contribute to a modern and ambitious vision of health.

Because you share our values: excellence, innovation, humanity, and commitment.

And because you believe, like us, that care can change a life.

Company culture :

Akdital is driven by a strong performance-oriented culture, where ambition, high standards, and continuous improvement are key to delivering exceptional healthcare.
This competitive mindset is balanced by a real commitment to innovation, supporting the development of new medical and organizational practices.
Collaboration also plays an important role, with solid teamwork and supportive management in a demanding environment.
A structured and disciplined approach ensures the quality, safety, and reliability essential to the medical sector.

Job :

As part of strengthening our teams, we are recruiting a Care Management Agent with proven experience in oncology to support the development of our activity.

• Process and follow up on care management (PEC) requests with mutual insurance companies, insurance providers, and conventioned organizations.
• Compile, check, and complete the administrative files necessary to obtain care approval.
• Ensure follow-ups and monitoring of files until their final validation.
• Coordinate communication between the various departments involved, particularly admissions, billing, healthcare teams, and payment organizations.
• Guarantee the transmission and follow-up of files sent to external partners.
• Ensure the compliance of supporting documents and adherence to internal procedures.
• Respond to patient information requests and assist them with their administrative procedures.
• Produce monitoring reports and contribute to the continuous improvement of care management processes.

Required profile :

Profile sought:

- Bac+2 to Bac+3 degree in management, administration, accounting, or an equivalent field.

- Proven experience in a similar role, ideally acquired in a healthcare facility specialized in oncology.

- Excellent command of care management and billing procedures, and relations with health insurance organizations and mutual insurance companies.

- Good knowledge of patient file administrative processes.

- Proficiency in office software and management applications.

- Sense of organization, rigor, reactivity, and ability to manage multiple files simultaneously.

Excellent interpersonal skills and ability to work in coordination with various stakeholders.

Head office address :

Desired personality traits :

Conventional Flexibility Team work Involvement at work Organization