COMPANY :
Akkodis is a global leader in the engineering and R&D market, leveraging the power of connected data to accelerate innovation and digital transformation.
With a shared passion for technology and talent, 50,000 engineers and digital experts offer deep cross-industry expertise in 30 countries across North America, EMEA, and APAC. Akkodis offers extensive industry experience and strong know-how in key technology sectors such as mobility, software and technology services, robotics, testing, simulation, data security, AI, and data analytics. The combined expertise in IT and engineering provides a unique offering of end-to-end solutions, with four lines of service - Consulting, Solutions, Talent, and Academy - to help clients rethink their product development and business processes, improve productivity, minimize time-to-market, and shape a smarter, more sustainable future.
Company culture :
Akkodis is driven by a strong innovation-first culture, where creativity, experimentation, and bold thinking fuel daily engineering and R&D work.
This spirit is balanced by a solid collaborative mindset, with supportive teams and hands-on managers who encourage growth and knowledge-sharing.
A structured and disciplined approach ensures operational excellence, meeting the high standards of the tech and engineering industries.
Performance and a healthy competitive drive further strengthen the company’s ambition as a global leader.
Job :
Job Responsibilities:
- Handle telephone and in-person reception of clients, partners, and visitors.
- Receive, filter, and direct incoming calls, while ensuring impeccable service quality.
- Manage calendars, meeting scheduling, and logistical coordination (reservations, rooms, travel).
- Perform daily administrative tasks: drafting correspondence, managing emails, filing, and archiving documents.
- Track and update client databases, ensure data entry and verification of information collected via calls.
- Prepare and provide necessary documents for teams (reports, meeting minutes, materials).
- Contribute to the improvement of administrative processes and customer service by identifying optimization opportunities.
Required profile :
Profile Sought:
- Minimum Bac+2 (equivalent to an Associate's degree or higher) in administration, management, or equivalent.
- Experience in administrative support and/or call center is a plus.
Required Skills:
- Excellent command of French: ability to produce impeccable communications (emails, administrative documents) for French-speaking contacts.
- High professional rigor and strict adherence to deadlines: flawless file tracking, timely follow-ups, complete document management.
- Good command of office tools and ATS: advanced use of Excel, Outlook, and ability to quickly learn new tools.
- Sense of organization and priority management: ability to effectively structure your workday and handle tasks according to urgency and importance.
- Strong writing skills: ability to write clear, structured emails with a professional, friendly, yet firm tone during follow-ups.
- Team spirit: ability to collaborate effectively with different people and contribute to a positive and productive work environment.
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