Collection Officer - Casablanca
Company sector : Other Industries
COMPANY :
Founded in 1965, the Groupe Richbond is the leader in its field of activity. Today, we are manufacturers of foam and mattresses, weavers, confectioners, upholsterers, and carpenters, and we continually improve our business.
The Groupe Richbond has expanded its business to cover several sectors, from furniture to real estate, including the agri-food industry and hotel outfitting.
The group employs about 3000 employees and creates over 5400 indirect jobs, spread across 11 production sites, including one in Ivory Coast.
In March 2018, Richbond Group acquired a majority stake in "Silentnight Kenya", a company specializing in the production of spring mattresses based in Nairobi.
Company culture :
Richbond operates within a predominantly cooperative culture, where people, trust and teamwork play a central role in performance. The company promotes a close management approach focused on support, empowerment and strong interpersonal relationships. This collaborative foundation is complemented by a clear performance-driven mindset, emphasizing ambition, results and competitiveness. Innovation and structured processes further reinforce the culture by encouraging initiative, creativity and operational efficiency.
Job :
- Carry out all administrative activities related to debt collection
- Support the sales team in closing commercial deals
- Ensure communication with the sales, accounting, legal, and risk departments for a consistent approach
- Closing client accounts
- Monitoring client accounting statuses
- Collecting overdue debts
- Making phone calls and sending letters to clients for unpaid bills
- Issuing and monitoring balances and allocations
- Monitoring invoice status
- Monitoring and recovering bank guarantees
- Regularly reporting information to management
- Negotiating payment plans with clients in difficulty
Required profile :
- Associate's or Bachelor's degree in Finance or Business
- Proficiency in collection techniques
- Proficiency in negotiation techniques
- Proficiency in computer skills
- Good interpersonal skills and team spirit
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