Company culture :

Job :

Within our network of branches, you will be the first point of contact for our clients and will play an essential role in their satisfaction and loyalty.

Welcome and Assist Our Clients

• Offer a warm, professional, and personalized welcome.
• Understand client needs and direct them to appropriate solutions.
• Ensure a smooth and quality customer experience at each interaction.

Support Digital Transformation

• Raise awareness and assist clients in using the bank's digital services.
• Promote innovative solutions and new digital journeys.
• Actively participate in the adoption of digital tools in the branch.

Handle Routine Banking Operations

• Perform daily operations in compliance with procedures and quality requirements.
• Respond effectively to routine customer requests.
• Ensure the conformity and security of operations performed.

Contribute to Business Development

• Identify commercial opportunities during interactions with clients.
• Detect needs for savings, financing, insurance, or banking services.
• Actively participate in achieving the branch's objectives.
   

Required profile :

Beyond the diploma, we are primarily looking for people passionate about customer relations and driven by the desire to make a difference.

You are probably the candidate we are looking for if:

• You live in LAAYOUNE or are willing to accept a professional opportunity based in LAAYOUNE.
• Very good level of French, both spoken and written.
• You have excellent interpersonal and communication skills.
• You enjoy advising, assisting, and building trusting relationships.
• You are focused on customer satisfaction and results.
• You are comfortable with digital tools and new technologies.
• You appreciate dynamic environments where every day is different.

Your Profile:

• Bachelor's degree (Bac+3) or higher in Commerce, Management, Banking, Finance, Marketing, Economics, Customer Relations, or equivalent.
• Recent graduates with high potential or candidates with initial experience.
• Excellent presentation and oral expression.
• Sense of service, rigor, team spirit, and proactivity.

What we offer you:

• A stimulating professional experience within a major player in the financial sector.
• A stimulating and supportive work environment.
• Real prospects for career development and professional growth.
• The opportunity to participate in the transformation of the Moroccan banking sector.
• Support from dedicated teams who value collective performance and innovation.

Ready to give your career a new boost?
Join Saham Bank and become a key player in an ambitious transformation dedicated to an ever more innovative and personalized customer experience.