Company culture :

Job :

Within our branch network, you will be the first point of contact for our clients and will play an essential role in their satisfaction and loyalty.

Welcome and assist our clients

• Offer a warm, professional, and personalized welcome.
• Understand client needs and direct them to suitable solutions.
• Ensure a smooth and high-quality customer experience with every interaction.

Support digital transformation

• Raise awareness and assist clients in using the bank's digital services.
• Promote innovative solutions and new digital journeys.
• Actively participate in the adoption of digital tools in the branch.

Handle daily banking operations

• Perform daily operations in compliance with procedures and quality standards.
• Respond effectively to common client requests.
• Ensure the compliance and security of operations performed.

Contribute to business development

• Identify business opportunities during client interactions.
• Detect needs in savings, financing, insurance, or banking services.
• Actively participate in achieving branch objectives.
   

Required profile :

Beyond the diploma, we are primarily looking for people passionate about customer relations and driven by the desire to make a difference.

You are likely the candidate we are looking for if:

• You have excellent interpersonal and communication skills.
• You enjoy advising, supporting, and building trusting relationships.
• You are focused on customer satisfaction and results.
• You are comfortable with digital tools and new technologies.
• You appreciate dynamic environments where every day is different.

Your profile:

• Bachelor's degree (Bac+3) or higher in Business, Management, Banking, Finance, Marketing, Economics, Customer Relations, or equivalent.
• Recent graduates with high potential or candidates with prior experience.
• Excellent presentation and speaking skills.
• Service-oriented, meticulous, team spirit, and proactive.

What we offer you:

• A stimulating professional experience within a major player in the financial sector.
• A dynamic and supportive work environment.
• Real opportunities for career advancement and professional development.
• The chance to participate in the transformation of the Moroccan banking sector.
• Support from dedicated teams that value collective performance and innovation.

Ready to give your career a new boost?
Join Saham Bank and become a key player in an ambitious transformation aimed at delivering an ever more innovative and personalized customer experience.