Logistics Agency Manager (Aït Baha) - Ait Baha

Company :

Ciments du Maroc, more than 70 years of history of men and women serving the development of the Kingdom.
A subsidiary of the world leader Heidelberg Materials, we are a key player in construction materials in Morocco, and a reference industrial group operating in the businesses of cement, ready-mix concrete, and aggregates.

Our strength lies in our know-how, our commitment, and our ability to support the country's major structural projects. With over 900 employees, we have a strong local presence and a complete industrial setup: four cement plants - Aït Baha (Agadir), Had Hrara (Safi), M'zoudia (Marrakech), and Temara -, grinding centers, quarries, and concrete plants spread across the territory.
As a responsible and committed company, we place safety, the reduction of our environmental footprint, and support for local communities at the heart of our priorities.

Joining Ciments du Maroc means joining a passionate team, evolving in a stimulating environment, and contributing to building a sustainable future for Morocco. It also means benefiting from real professional development opportunities, both nationally and internationally, thanks to our belonging to a global group that values mobility and diverse career paths.

Company culture :

Ciments du Maroc stands out for a predominantly cooperative culture, where people, trust and the quality of working relationships play a central role. The company promotes a close management style based on support, empowerment and collective commitment. This collaborative foundation is complemented by equally meaningful innovation and organizational dimensions, supporting continuous improvement, adaptability and process rigor. Performance remains part of the culture, but in a more moderate and secondary way.

Job :

Missions:

• Supervise logistics staff by ensuring the proper distribution and execution of the team's tasks.
• Act as a liaison with the sales team and the plant management to resolve shipping-related issues.
• Act as a liaison with carriers, shipping agents, and port operators (Marsa Maroc, ANP).
• Produce daily, weekly, and monthly activity reports.
• Plan the day's "Delivered" shipments, report received complaints, and reconcile sales and delivery data in coordination with the site's Sales Administration.
• Plan raw material receipts, product transfers to depots, ports, and other plants, and prepare reporting documents in conjunction with the plant team.
• Unblock customer accounts, report commercial complaints, and implement a monthly report summarizing the site's inbound/outbound logistics activity.
• Oversee port operations and monitor maritime operations in collaboration with the import/export and coastal traffic management department.
• Implement the logistics policy on site.
• Ensure the scheduling, monitoring of deliveries and receipts, problem-solving, and optimization of delivery logistics in coordination with the Operational Logistics Manager.
• Promote the sharing and transfer of experience in the profession.
• Ensure compliance with safety standards and report any incident to the safety officer and management.
• Ensure compliance with conformity requirements and professional conduct in accordance with Group guidelines.

Skills:

• Analytical thinking
• Interpersonal skills
• Customer focus

Required profile :

Profile sought:

• University degree (Bac+3) in Logistics or Management.
• Minimum of 5 years of experience within Ciments du Maroc with knowledge of logistics operations.
• Proficiency in SAP, Office, and PB software.
• Languages: Arabic and French.

Head office address :

Desired personality traits :

Respect of the rules Need for action Team work Involvement at work Organization