Talent Development Project Manager - Rabat

Company :

AXA Services Maroc is the customer relations expertise center in Morocco for the companies: AXA France, AXA Direct France, AXA Assistance, AXA Belgium, and AXA Switzerland

Present in Rabat since May 2004 and in Kenitra since 2024, we are today more than 4,500 employees.

Join us:

• It means choosing the world's leading insurance brand
• It means benefiting from a multitude of advantages well beyond market standards
• It means developing in a rewarding environment offering a diversity of jobs
• It means joining a responsible group, offering a true company culture, based on the development of each person's skills

Our jobs:

The expertise of our teams covers the main insurance professions:

• Contract sales
• Management of property and casualty and personal insurance contracts
• Management of Auto and Home claims
• Payment of Health benefits
• Activation of Assistance guarantees
• Appointment scheduling for our General Agents
• Management of Savings contracts

Company culture :

Axa Services Maroc operates within a strongly collaborative culture, where people, trust, and high-quality professional relationships are central. The company promotes close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is reinforced by robust organizational practices that ensure reliability and operational efficiency. It is balanced by a performance-oriented mindset and a measured openness to innovation, supporting collective success.

Job :

• Management of reference frameworks:
- Create job descriptions as needed based on AXA's evolving needs
- Ensure the update of job descriptions and career paths on the management tool
- Ensure the weighting of new AXA positions
- Contribute to the evolution of the skills framework, its implementation, and its update across all tools
used at AXA
- Contribute to the analysis and evolution of AXA jobs
- Ensure the update of HR tools
•Talent Management:
- Contribute to the development of standard career paths
- Contribute to the development of standard training paths per position.
- Contribute to the update and evolution of career management rules
- Contribute to the implementation and use of the skills assessment process
• Management and organization of Assessment centers:
- Plan and coordinate Assessment Center sessions, ensuring the availability of evaluators and participants.
- Collaborate with HR teams to develop new exercises and simulations adapted to ASM's current needs
- Attend Assessment Center exercises to observe candidates and evaluate their skills and behaviors.
- Prepare and plan detailed feedback for each candidate, highlighting their strengths and areas for improvement.
• Management of the Manager Pool support program:
- Centralize the list of managers in the pool and coordinate with the Talent Agency team to plan the various sessions.
- Identify 'Mentor' managers responsible for on-the-job support.
- Organize regular check-ins with 'Mentor' managers to track the progress of managers in the pool and propose corrective actions.
- Ensure continuous communication and follow-up with all stakeholders throughout the program.
- Facilitate exchanges between managers for sharing best practices and offering personalized advice.
- Write regular reports on training and support activities
• Project Management:
- Contribute to HR Development projects
- Ensure coordination of information and new processes / projects with HR / support teams
- Contribute to the deployment of projects with clients (operational and functional)
- Provide feedback to validate project profitability:
Collect data
Analyze data
Measure results and compare them to defined objectives
- Contribute to adjustments following feedback

Required profile :

You have a Master's degree (BAC+5) with 2 to 5 years of experience in a similar role

You master:

• Talent Management
• Statistics
• Good Communication and Customer Focus
• Influence skills
• Initiative, ability to propose solutions
• Support / change management
   

Head office address :

Desired personality traits :

Search for new things / novelty Extraversion Need for objectivity Need for autonomy Involvement at work