Talent Development Project Manager - Rabat
Company sector : Insurance / Brokerage
COMPANY :
AXA Services Maroc is the customer relations expertise center in Morocco for the companies: AXA France, AXA Direct France, AXA Assistance, AXA Belgium and AXA Switzerland
Present in Rabat since May 2004 and in Kenitra since 2024, we are now more than 4,500 employees.
Join us:
- It means choosing the world's leading insurance brand
- It means benefiting from a multitude of advantages well beyond market standards
- It means growing in a rewarding environment offering a diversity of jobs
- It means joining a responsible group, offering a true corporate culture based on the development of each person's skills
Our jobs:
The expertise of our teams covers the main insurance professions:
- Contract sales
- Management of property and casualty insurance and personal insurance contracts
- Management of car and home insurance claims
- Payment of Health benefits
- Activation of Assistance guarantees
- Appointment setting on behalf of our General Agents
- Management of Savings contracts
Company culture :
Our corporate culture is built on a strong belief: sustainable performance is driven above all by the commitment of the women and men who make up our company. We foster an environment based on trust, teamwork, responsibility and innovation, while placing people at the heart of everything we do. Guided by the values of the AXA Group, we encourage talent diversity, continuous skills development and a culture of engagement that enables everyone to grow, take initiative and make a positive impact every day.
Job :
• Management of reference frameworks:
- Create job descriptions as needed based on AXA's evolving needs
- Ensure the update of job descriptions and career paths on the management tool
- Ensure the weighting of new AXA positions
- Contribute to the evolution of the skills framework, its implementation and its update across all tools
used at AXA
- Contribute to the analysis and evolution of AXA's jobs
- Ensure the HR tools are updated
•Talent Management:
- Contribute to the development of standard career paths
- Contribute to the development of standard training paths per position.
- Contribute to the update and evolution of career management rules
- Contribute to the implementation and use of the skills assessment process
• Management and organization of Assessment centers:
- Plan and coordinate Assessment Center sessions, ensuring the availability of evaluators and participants.
- Collaborate with HR teams to develop new exercises and simulations adapted to ASM's current needs
- Assist in the Assessment Center exercise to observe candidates and evaluate their skills and behaviors.
- Prepare and plan detailed feedback for each candidate, highlighting their strengths and areas for improvement.
• Management of the Manager Talent Pool support program:
- Centralize the list of managers in the talent pool and coordinate with the Talent Agency team to plan the various sessions.
- Identify "Mentor" managers responsible for on-the-ground support.
- Organize regular progress meetings with "Mentor" managers to track the progress of managers in the talent pool and propose corrective actions.
- Ensure continuous communication and follow-up with all stakeholders throughout the program.
- Facilitate exchanges between managers for sharing best practices and offer personalized advice.
- Write regular reports on training and support activities
• Project Management:
- Contribute to HR Development projects
- Ensure the coordination of information and new processes / projects with HR / support teams
- Contribute to the deployment of projects with clients (operational and functional)
- Provide feedback to validate project profitability:
Collect data
Analyze data
Measure results and compare them to defined objectives
- Contribute to adjustments following feedback
Required profile :
You have a Master's degree (BAC+5) with 2 to 5 years of experience in a similar role
You master:
- Talent Management
- Statistics
- Good Communication and Client Orientation
- Influence Skills
- Initiative-taking, proactive
- Support / change management
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