Talent Development Project Manager - Rabat

Company :

AXA Services Maroc is the customer relations expertise center in Morocco for the companies: AXA France, AXA Direct France, AXA Assistance, AXA Belgium and AXA Switzerland

Located in Rabat since May 2004 and in Kenitra since 2024 and soon in Fez, we are today more than 5000 employees.

Joining us:

Is choosing the world's leading insurance brand
Is benefiting from a multitude of advantages well beyond market standards
Is evolving in a rewarding environment offering a diversity of professions
Is joining a responsible group, offering a true corporate culture, based on the development of each person's skills

Our professions:

The expertise of our teams covers the main insurance professions:

Sales of contracts
Management of property and casualty insurance contracts and personal insurance contracts
Management of Auto and Home claims
Settlement of Health benefits
Activation of Assistance guarantees
Making appointments for our General Agents
Management of Savings contracts 

Company culture :

Our corporate culture is built on a strong belief: sustainable performance is driven above all by the commitment of the women and men who make up our company. We foster an environment based on trust, teamwork, responsibility and innovation, while placing people at the heart of everything we do. Guided by the values of the AXA Group, we encourage talent diversity, continuous skills development and a culture of engagement that enables everyone to grow, take initiative and make a positive impact every day.

Job :

• Management of reference systems:
- Create the necessary job descriptions based on AXA's evolving needs
- Ensure the updating of job descriptions and career paths on the management tool 
- Ensure the grading of new AXA positions
- Contribute to the evolution of the skills framework, its implementation and its updating through all the toolsused at AXA
- Contribute to the analysis and evolution of AXA jobs
- Ensure the updating of HR tools
•Talent management:
- Contribute to the development of standard career paths
- Contribute to the development of standard training paths by position.
- Contribute to the updating and evolution of career management rules
- Contribute to the implementation of the skills assessment process and its use
• Management and organization of Assessment centers:
- Plan and coordinate Assessment Center sessions, ensuring the availability of evaluators and participants.
- Collaborate with HR teams to develop new exercises and simulations adapted to the current needs of ASM
- Assist in the Assessment Center exercise to observe candidates and evaluate their skills and behaviors.
- Prepare and plan detailed feedback for each candidate, highlighting their strengths and areas for improvement.
• Management of the support process for the Manager pool:
- Centralize the list of managers in the pool and coordinate with the Talent Agency team to plan the various sessions.
- Identify "Mentor" managers responsible for on-site support.
- Organize regular progress meetings with "Mentor" managers to monitor the progress of managers in the pool and propose corrective actions.
- Ensure continuous communication and follow-up with all stakeholders throughout the program.
- Facilitate exchanges between managers for sharing best practices and offer personalized advice.
- Write regular reports on training and support activities
• Project management:
- Contribute to HR Development projects
- Ensure coordination of information and new processes / projects with HR / support teams
- Contribute to the deployment of projects with clients (operational and functional)
- Provide feedback to validate the profitability of projects:
Collect data
Analyze data
Measure results and compare them to defined objectives
- Contribute to adjustments following feedback 

Required profile :

You have a Master's degree (BAC+5) with 2 to 5 years of experience in a similar role 

You have mastered:

• Talent Management
• Statistics
• Good Communication and Customer Orientation
• Influence Skills 
• Initiative, ability to propose solutions
• Support / change management
   

Head office address :

Desired personality traits :

Search for new things / novelty Extraversion Need for objectivity Need for autonomy Involvement at work