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Technical Team Leader — Operations & Control - Casablanca

Company sector : Recruitment / Interim

Posted 211 days ago on ReKrute.com
  • 1 job(s) in Casablanca and region - Morocco
  • Job offer expired

    COMPANY :

    ORH Assessment is helping a leading company in a structured sector, undergoing strong transformation, to recruit a Technical Team Leader — Operations & Control.


    Job :

    Within a well-regarded organization known for its quality practices and structured work environment, you will help manage fraud detection, meter park performance, and commercial loss recovery in your area.

    Your missions:

    Fraud Fighting

    • Deploy action plans for detecting and correcting fraud and anomalies
    • Coordinate field operations and anti-fraud task forces
    • Oversee the handling of legal cases in connection with the legal department

    Metering Equipment Management

    • Supervise replacement, verification, and calibration campaigns for meters
    • Ensure the operational maintenance of measuring equipment
    • Manage stock and plan the material resources needed for interventions

    Performance & Reporting

    • Achieve revenue recovery and collection targets
    • Develop dashboards and monitor performance indicators
    • Prepare and optimize the division's budget

    Management

    • Lead, set objectives, and develop your team's skills
    • Ensure compliance with safety, ethical, and internal control standards

    Required profile :

    Profile sought:
     
    • Engineer or Master's degree (5-year state-accredited degree) - all technical or management specialties
    • 5 years of experience in operational management and field management in a technical sector: network operations, technical control, operational audit, industry, telecoms, or public services"

    Key skills

    • Knowledge of types of fraud and metering anomalies
    • Mastery of customer management processes and distribution networks
    • Experience in managing field teams
    • Analytical skills, rigor, and ability to make suggestions
    • Sense of responsibility and impeccable professional ethics

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