In-Office Sales Representatives - Fiber Optic Expert (M/F) - Rabat

Company :

Marketing Call Center20 years of expertise serving exceptional customer relationsFully based in Morocco, Marketing Call Center has embodied excellence in customer relations, offshoring, and multichannel management for two decades. As a leading player, we manage high-value customer management systems daily for major brands, whether they are Moroccan, European, North American, or Asian.Supported by the involvement of over 700 experienced talents, our organization delivers tailor-made services to demanding markets in Europe, North America, and Asia. Our promise: combining performance, rigor, and personalization in every customer interaction.True to our Moroccan DNA, we place human capital and operational excellence at the heart of our strategy. Our teams evolve in a structured, dynamic, and meaningful professional environment that fosters engagement, innovation, and growth.Joining Marketing Call Center means being part of a 100% Moroccan success story open to the world, and actively contributing to redefining customer relations standards internationally.

Company culture :

Marketing Call Center is built around a predominantly cooperative culture, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an innovative mindset that stimulates creativity and initiative, alongside a performance-driven approach based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.

Job :

ABOUT THE POSITION:Reporting to your Team Manager, your mission is to sell Fiber Optic offers to individual customers (B2C). You are the first ambassador of tomorrow's connectivity.- Active prospecting: Contact eligible prospects to offer them the switch to Fiber.- Personalized advice: Analyze the household's needs (TV, Internet, Mobile) to propose the most suitable offer.- Sales and Closing: Present benefits, handle objections, and finalize subscription contracts.- File follow-up: Ensure the quality of entered information to guarantee the success of the technical connection.

Required profile :

Sales temperament: You are results-oriented and enjoy meeting daily challenges.Tele-selling mastery: Successful previous experience in a call center (ideally in Telecom) is a serious asset.Excellent diction: You speak fluently and dynamically in French.Perseverance: You know how to turn a "no" into an opportunity through your persuasive skills.

Head office address :

26 Angle Rue Tensift et Av Abtal AGDAL

Desired personality traits :

Respect of the rules Will to persuade Emotional distance Involvement at work Tenacity Need for action Organization Team work