Premier sur l' emploi au Maroc Premier sur l’emploi au Maroc

Customer Advisor (M/F) - Telesales - Rabat - French - Rabat

Company sector : Other services

Posted 303 days ago on ReKrute.com
  • 10 job(s) in Rabat and region - Morocco
  • Job offer expired

    COMPANY :

    We are a global leader in technology and services that powers the brands of the future. We help well-known brands – the ones you use every day – improve their operations through technology and integrated solutions, in over 70 countries. In everything we do, we believe in doing right by and for people: our game-changers, our clients and their clients, our community, our planet. Discover the power of Concentrix.

    Discover the full interview with Fairouz Oulad, People Solutions Director and Kenza HIHI, Marketing and Communication Director at Concentrix here: https://www.rekrute.com/emplois-concentrix-une-culture-dentreprise-fondee-sur-des-valeurs-fortes-et-un-engagement-envers-ses-collaborateurs-conseils-carriere-6551.html


    Company culture :

    Concentrix is driven by a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a collaborative dimension, promoting trust, empowerment and close managerial support. It is also built on a structured organizational culture, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate innovation component fosters adaptability and continuous improvement of practices and services.

    Job :

    Job Description

    The Opportunity at a Glance:

    • We are hiring sales advisors in Rabat with a salary of up to 7400 Dhs
    • Bonuses, many exclusive benefits, and opportunities for growth are included

    Do you want to be part of the adventure? Apply now!
    Want to know more? Read on…
    Join a dynamic team that transforms the customer experience!

    Who are we?

    Concentrix is an international company present in over 70 countries. We excel at improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.

    Your mission as a Telesales Customer Advisor

    As a Telesales Customer Advisor, you will play an essential role:

    By promoting our clients' products or services: Identify and accurately respond to customer needs to offer them tailored solutions.
    By negotiating and retaining: Turn every interaction into an opportunity, close sales, and build lasting relationships.
    By boosting collective performance: Share your ideas and actively contribute to the continuous improvement of our processes. 


    Required profile :

    The profile of our Game-Changers:

    We are looking for talents who:

    Have a perfect command of French, both written and spoken.
    Possess excellent communication skills, are organized, independent, and have a positive attitude.
    Are proficient with digital tools and show natural curiosity to adopt new technologies.
    Take on challenges with enthusiasm and are passionate about customer satisfaction.

    Our recruitment process

    Online tests (1h): Once your application is received, you will get an email inviting you to take a series of online tests. These interactive assessments are designed to highlight your language, technical, and personality skills. A key step to better understand your potential and make you stand out!

    Phone exchange: An exploratory conversation with a member of our recruitment team to discover Concentrix and confirm your profile fit.

    In-person interview: An in-depth discussion to validate your skills and align your ambitions with our culture.

    Ready to take on the challenge? Join the Concentrix adventure, where innovation and excellence meet!

    What we offer you:

    At Concentrix, we value everyone's potential by offering tailored opportunities, with remuneration adjusted to your experience, whether you are a motivated beginner or a direct sales expert.

    Here are the unique benefits we offer to recognize your contribution:

    Attractive and personalized compensation based on your experience level:

    A package of 7400 DH from the first month if you have confirmed experience in telesales.
    If you are a beginner, an exceptional package of 4900 DH is offered to you.
    In addition to your salary, you will benefit from exceptional bonuses:

    Paid training from the 1st month of integration.
    Unlimited bonus based on achieving your goals.
    Language bonus dedicated to our multilingual Game-Changers.
    Regularity bonus starting from 12 months and motivating performance bonuses.
    Special Eid al-Adha bonus.

    Numerous additional benefits:

    Advantageous health insurance and complementary retirement after one year.
    Free telemedicine consultations available 7 days a week for your entire family.
    Flexible hours with the possibility of remote work after an integration period.
    Free access to our gyms and company nursery offers.
    Continuous training to develop your skills and acquire new knowledge adapted to the job.
    A dynamic work environment:

    Themed events and gifts throughout the year to strengthen team spirit. 

    Find out if this job is right for you

    Take the free ReKrute personality test and instantly get your compatibility score with this job and with the culture of more than 150 companies on the market.

    Take the test
    Share this job offer