French-speaking Customer Advisor - Casablanca
Company sector : Call Center
COMPANY :
Join TP, where every talent makes a difference
A world leader in digital business services, TP (Teleperformance) is present in almost 170 countries and supports major international brands every day. Customer experience, technical support, business operations, digital solutions: our teams are at the heart of the relationship between these brands and their customers.
At TP, we believe that technology and artificial intelligence are only valuable with committed men and women to give them meaning. That's why we are counting on you: your skills, your languages, your energy, and your desire to learn.
Joining TP means:
- Working for world-renowned brands and evolving in an international, multicultural, and stimulating environment, where over 400 languages and dialects coexist.
- Developing your skills through regular training and direct contact with digital tools and AI that are transforming customer relations jobs.
- Building your career path within a group that values performance, initiative, and offers real opportunities for growth.
- Being part of a team that places excellence, innovation, and quality at the center of everything it does.
Do you speak one or more languages, enjoy contact, challenges, and continuous learning? Your place may be at TP. Discover our offers and launch your career, from home.
Job :
Joining a dynamic team as a French-speaking customer advisor means joining a structure resolutely focused on business. On a daily basis, the mission is to become the preferred point of contact for customers by offering high-quality service while actively participating in the company's growth.
The main ambition lies in the ability to effectively support customers by providing relevant and appropriate solutions for each situation.
Daily life in this position involves a variety of stimulating interactions:
- Advise and guide customers with professionalism.
- Respond to incoming requests by offering personalized solutions.
- Inform customers about new products, promotions, and additional services available.
- Handle objections with tact and diplomacy to turn every interaction into a positive experience.
Required profile :
Above all, a motivated person, ready to invest themselves and demonstrating a real desire to learn and progress is sought. No specific duration of experience is required, only attitude matters.
To succeed in this environment, the following skills are essential:
- Excellent level of French, both spoken and written.
- Strong interpersonal skills for telephone interactions.
- An organized, serious, and committed profile on a daily basis.
By joining this position, you benefit from:
- Permanent contract (CDI)
- An attractive salary
- Beneficial health coverage, access to CIMR
- Opportunities for accelerated career advancement
- Benefits through the social committee in a stimulating work atmosphere.
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