French-Speaking Customer Advisor (Inbound + Upselling) - Rabat
Call Centers professions - Secteur Call Center
- Entry Level (-1 year)
- 1 job(s) in Rabat and region - Morocco
- High school diploma Minimum
Respect of the rules Will to persuade Emotional distance Involvement at work Tenacity Need for action Organization Team work
- Permanent contract
- Teleworking : No
Company :
Join Cnexia and choose to be part of a project that values innovation, promotes continuous skill development, and gives creative and ambitious people in high technology the chance to achieve their professional goals. Proud of our status as the exclusive Moroccan subsidiary of Canada's historic telecom operator, we have been constantly expanding our teams since 2021 with over 1300 employees mainly based in Fes. We have just extended our activities to the northern part of the kingdom by opening a new site in Rabat to continue our growth, with the goal of more than doubling our staff by 2024. At Cnexia, we do more than just support the customers of our global network and the beneficiaries of our various services. We develop innovative solutions and continuously create original multi-platform media content. Through this, we revolutionize every day the way Canadians communicate online and interact through mobile applications, providing them with an improved experience. If you are ready to take on this challenge, we invite you to join a community that values bold ideas and offers you multiple opportunities for career accomplishment in a world-class multicultural environment! "At Cnexia, we offer equal opportunities to all, without distinction of race, color, origin, religion, sex, nationality, age, citizenship, marital status, or disability."
Company culture :
Cnexia is driven by a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a collaborative dimension, promoting trust, teamwork and close managerial support. It also integrates an innovation component that encourages initiative, adaptability and experimentation. Finally, a structured organizational culture underpins the whole by ensuring process rigor, reliability and operational efficiency.
Job :
Develop your remote sales skills for the Canadian French-speaking market with Cnexia! Cnexia is looking for talented individuals passionate about sales and customer relations to join its dynamic team of commercial advisors. Sell exceptional products and services to an enthusiastic customer base in French-speaking Canada!Required profile :
Your mission is to :
Respond effectively to customer requests.
Grow the client portfolio.
Market and promote products.
Apply defined processes.
Profile Sought
High school diploma or equivalent with a minimum of 6 months of experience.
Availability 24/7 (rotating night shifts).
Very good command of the French language.
Good interpersonal skills with a challenging spirit.
Perfect knowledge of sales techniques.
Good communication skills, available, courteous, and persistent
Benefits and Other Perks
Paid training from day one
Permanent contract
Social security.
Unlimited bonuses.
Private health insurance with an attractive reimbursement rate.
Free transportation provided
Head office address :
Unité B1, Parc Fès Shore, Route de Sidi Harazem (9 108,11 km)
Desired personality traits :
Respect of the rules Will to persuade Emotional distance Involvement at work Tenacity Need for action Organization Team work
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