After-Sales Service Advisor - Casablanca
Company sector : Automotive / Motorcycles / Cycles
COMPANY :
At Groupe Smeia, we do more than just sell exceptional vehicles. We represent a vision.
Since the creation of Groupe Smeia, we have pursued a strong ambition: to be the benchmark partner for premium mobility in Morocco, combining high standards, excellence, and proximity. Our growth is based on the expertise of our teams, the power of iconic brands, and a customer relationship built on trust and loyalty.
By representing world-renowned manufacturers such as BMW, MINI, Land Rover, Jaguar, and Mazda, we have built a unique ecosystem where service quality, technological innovation, and automotive refinement meet. Locally rooted and open to global trends, we anticipate changes in the sector by integrating new mobility solutions that are more sustainable, more connected, and always more personalized.
Joining Groupe Smeia means choosing a dynamic environment where employee growth and well-being are top priorities.
Groupe Smeia is elegance as a signature, high standards as a driving force.
Company culture :
Job :
- Handle customer reception and open the Repair Order.
- Schedule customer appointments in close collaboration with the Assistant for Telephone Reception and Appointment Management.
- Ensure a high level of customer satisfaction.
- File customer after-sales records.
- Update appointment statuses in the appointment management tool when the customer is received.
Required profile :
- Bachelor's degree (Bac+3), major: Technical Sales.
- Minimum of 3 years of experience in the same role, ideally in the automotive sector.
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