Used Car Sales Advisor - Casablanca

Company :

Since 1995, Jameel Motors Morocco has been supporting Moroccans in their mobility by representing globally recognized automotive brands. As an heir to the expertise of the international group Abdul Latif Jameel, a major player in mobility for over 80 years, the company has established itself as a trusted partner and a leader in the automotive sector in Morocco.

Today, Jameel Motors Morocco represents several emblematic international brands, notably Toyota, Lexus, MG, and JMC, and continues its development with a strong ambition: to offer innovative, sustainable mobility solutions centered on the customer experience.

Thanks to a constantly expanding national network, modern infrastructure, and passionate teams, we place operational excellence, customer satisfaction, and continuous improvement at the heart of all our actions. Our culture is inspired by the principles of the Toyota Way as well as the strong values that unite over 10,000 employees worldwide: Respect, Continuous Improvement, Innovation, and Empowerment. These values guide how we work, collaborate, and sustainably support our teams and customers towards excellence.

Driven by a culture of excellence, innovation, and continuous improvement, Jameel Motors Morocco places people and customer satisfaction at the center of its strategic priorities. Our company culture is inspired by the principles of the Toyota Way as well as the fundamental values that unite over 10,000 employees worldwide: Respect, Continuous Improvement, Innovation, and Empowerment. These values form the foundation of our daily commitment and sustainably guide our practices, collaborations, and our ambition for excellence in serving our employees, partners, and customers.

Joining Jameel Motors Morocco means becoming part of a growing international company, offering a dynamic environment, development opportunities, internal mobility, and career advancement within a globally recognized group.

In 2026, Jameel Motors Morocco was recognized among the best Toyota distributors in Africa by receiving the prestigious "Diamond Award", thus confirming its excellence and its benchmark position in the Moroccan market.

Why join us?

• A solid and recognized international group
• A human and collaborative company culture
• Ambitious and innovative projects
• Real opportunities for advancement and development
• A stimulating environment focused on performance and continuous improvement
• A company that values talent, commitment, and teamwork

Our ambition
To build the future of mobility in Morocco by offering innovative, accessible, and customer-centric automotive experiences, while developing the talents that will make the difference tomorrow.

Job :

Your missions
Reporting to the Used Car Sales Manager, you will be responsible for welcoming and supporting customers, managing your used vehicle portfolio, and mastering the entire trade-in process. To this end, you will focus on four areas:

1. Sales Operations & Prospecting:

• Prospect for new customers and welcome visitors to the showroom
• Handle the follow-up of used vehicle purchase and sales transactions
• Follow up on current and potential contacts at all stages of the sales cycle, systematically entering data into the database
• Collaborate with the new vehicle teams to maximize sourcing opportunities
• Manage vehicles assigned to the showroom: presentation, price and feature display, maintenance
• Ensure rigorous follow-up of the sales opportunity portfolio
• Achieve set objectives in terms of sales, discounts, and customer satisfaction

2. Reception, Delivery & Customer Loyalty:

• Oversee vehicle delivery in compliance with internal procedures
• Coordinate with sales administration for vehicle handover to customers
• Maintain contact with existing customers and develop new prospects
• Handle customer complaints until they are fully resolved

3. Market Watch:

• Gather market information and report it to management
• Propose models or ranges adapted to market demand
• Analyze the competition and master the product offering

4. Reporting:

• Update opportunity tracking on Oracle
• Produce and transmit activity reports to relevant parties

Required profile :

Your profile

Education:

University degree, ideally in economics, business, or equivalent

Experience:

• 3 to 5 years of sales experience, including at least 3 years in a similar role
• Experience in a multinational company or large national group is an asset

Key Skills:

• Good knowledge of the used vehicle market and the trade-in process
• Strong sales skills, results-oriented, and ability to manage a customer portfolio
• Proficiency in CRM and reporting tools (Oracle appreciated)
• Rigor in administrative follow-up of customer files

Head office address :

Desired personality traits :

Search for new things / novelty Extraversion Will to persuade Intuition / spontaneity Ambition