French-speaking Customer Advisors - Sidi Maarouf Customer Service
- Casablanca
Company sector : Call Center
COMPANY :
Join TP, where every talent makes a difference
A world leader in digital business services, TP (Teleperformance) operates in nearly 170 countries and supports the biggest international brands every day. Customer experience, technical support, business operations, digital solutions: our teams are at the heart of the relationship between these brands and their customers.
At TP, we believe that technology and artificial intelligence only have value with committed women and men to give them meaning. That's why we are counting on you: your skills, your languages, your energy, and your desire to learn.
Joining TP means:
- Working for world-renowned brands and developing in an international, multicultural, and stimulating environment, where over 400 languages and dialects are spoken.
- Developing your skills through regular training and direct contact with digital tools and AI that are transforming customer relations jobs.
- Building your career path within a group that values performance, initiative, and offers real opportunities for advancement.
- Being part of a team that places excellence, innovation, and quality at the heart of everything it does.
Do you speak one or more languages, do you enjoy contact, challenges, and continuous learning? Your place might be at TP. Discover our offers and launch your career, from home.
Job :
Join a dynamic team in Sidi Maarouf as a French-speaking customer advisor to strengthen our customer service. This opportunity allows you to join a structure that values talent and offers a stimulating work environment on a daily basis.
The main goal is to ensure an excellent customer experience by providing relevant and appropriate solutions to the needs of callers, while actively contributing to customer loyalty.
As part of this role, daily activities include:
- Ensure effective management of customer requests
- Provide clear and precise answers to customer inquiries.
- Maintain exemplary service quality by adhering to company standards.
- Use dedicated IT tools to track customer files.
Required profile :
Previous experience in a call center is appreciated, although motivated beginner profiles ready to invest themselves are also welcome.
To succeed in this role, certain skills are essential:
- Excellent level of French, both spoken and written, is essential.
- Great ease on the phone and excellent interpersonal skills.
- Good command of basic computer skills.
- A strong sense of organization, seriousness, and real commitment.
Find out if this job is right for you
Take the free ReKrute personality test and instantly get your compatibility score with this job and with the culture of more than 150 companies on the market.
