German-Speaking Customer Advisors (H/F) - Casablanca
Call Centers professions - Order Management / Customer Care - Secteur Call Center - Offshoring / Nearshoring
- Entry Level (-1 year)
- 50 job(s) in Casablanca and region - Morocco
- Associate (AA, AS) Minimum
Respect of the rules Will to persuade Emotional distance Rationalism Tenacity Need for action Team work Involvement at work
- Permanent contract
- Teleworking : No
Company :
DXC Technology was born in April 2017 from a merger between CSC (Computer Sciences Corporation), a leader in Consulting, and HP Enterprise Services, a leader in IT Services.
The DXC Group records $25 billion in revenue, benefits from 60 years of experience, and employs 170,000 people in over 70 countries, serving more than 6,000 clients.
DXC Technology in Morocco, established in 2007, is a joint venture between DXC Technology, a global leader in integration and outsourcing services, and the CDG Group (Caisse de Dépôt et de Gestion).
With 1,200 employees spread across 2 production sites (Technopolis & Casa NearShore), DXC Technology in Morocco aims to support very large accounts and public and private contracting authorities in their digital transformation, addressing all IT challenges such as Hosting, Outsourcing, Application Modernization, Business Intelligence & Analytics, Workplace & Mobility Services, Business Process Services, Cybersecurity, and Consulting.
Company culture :
DXC – CDG stands out for a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a collaborative culture, fostering trust, empowerment and close managerial support. It also integrates an innovation dimension, encouraging initiative, adaptability and experimentation. Finally, a well-established organizational culture provides structure, ensuring process rigor, reliability and operational efficiency.
Job :
Are you passionate about customer relations, communication, and international environments? This opportunity is for you
Your main tasks:
- Provide quality customer support in German via phone, email, and/or chat
- Handle customer requests effectively and professionally
- Ensure a high level of customer satisfaction
- Follow internal procedures and quality standards
- Collaborate with different teams in an international environment
Required profile :
- Excellent command of German, both written and spoken (mandatory)
- Good communication skills and interpersonal ease
- Service-oriented and customer-focused
- Previous experience in customer relations or a call center is a plus
- Good level of French and/or English appreciated
- Comfortable with digital tools and ability to thrive in a dynamic environment
Why join DXC Technology?
- International and multicultural environment
- Career advancement opportunities
- Training and support from the start
- Dynamic and supportive teams
- Attractive working conditions
German-speaking candidates will be strongly prioritized.
Ready to take on a new professional challenge?
Apply now and join DXC Technology Morocco.
Head office address :
Technopolis-Rabatshore , batiment B9 11100 Sala Al Jadida - Rabat
Desired personality traits :
Respect of the rules Will to persuade Emotional distance Rationalism Tenacity Need for action Team work Involvement at work
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