Junior AMOA Consultant - Rabat
Company sector : IT (Information Technology)
COMPANY :
ALTEN MOROCCO, a branch of the world leader in engineering and technology consulting, created in 2008 and present in Fes, Rabat, Tetouan, and Casablanca, today has over 2200 employees and aims for a center of excellence of 3300 ALTEN employees by the end of 2027. It is now a strategic player in supporting the professional development of engineers.
Our mission: to meet the technological ambitions of our clients-major international clients-in the automotive, rail, R&D and IT, telecommunications, and media sectors.
Joining ALTEN Morocco means joining an ecosystem of excellence and benefiting from:
• A personalized and evolving career path
• An ambitious skills development policy
• A stimulating, collaborative, and meaningful work environment
Discover the testimony of Hajar Bououd, HRD and Communication at ALTEN Morocco in Challenge Maroc magazine by clicking here: https://bit.ly/3QMntIc
Company culture :
Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.
This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects.
A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery.
Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
Job :
As part of this role, your main tasks will be as follows:
- Analysis of user requests (via dedicated functional mailbox or any other channel included in the VCO process)
- Creation and management of associated JIRA tickets until resolution
- Direct resolution or redirection to the appropriate department based on analysis results (depending on the case:
1/ reminder of processes and best practices, or 2/ direct correction, or 3/ in-depth analysis with IT or functional teams by initiating all necessary meetings for fundamental resolution)
- If the issue requires feature enhancements (Distribution Logistics process), work with multi-disciplinary teams to improve the relevant Logistics tool or process
- Writing test scenarios and execution for the delivery of enhancements
- Keeping indicators and processes up-to-date (if applicable)
- Rituals with business owners or IT teams (ICT)
Required profile :
Profile: Master's degree in Computer Science (Bac+5)
Experience: Entry-level
Supply Chain, Project Management, or equivalent.
Skills:
- Knowledge in Supply Chain / Main principles of automotive distribution
- Support and customer relations
- UAT skills
- Analytical skills
- Pedagogical skills
- Facilitation skills, ability to propose ideas, teamwork
- Synthesis skills
- Responsiveness
- English proficiency (independent user)
- IT environment
- Advanced Excel including VBA, JIRA, Office environment
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