Customer Advisor English Speaker Temara - Temara
Company sector : Call Center
COMPANY :
Join TP, where every talent makes a difference
A world leader in digital business services, TP (Teleperformance) is present in nearly 170 countries and supports the biggest international brands every day. Customer experience, technical support, business operations, digital solutions: our teams are at the heart of the relationship between these brands and their customers.
At TP, we believe that technology and artificial intelligence are only valuable with committed women and men to give them meaning. That's why we are counting on you: your skills, your languages, your energy, and your desire to learn.
Joining TP means:
- Working for world-renowned brands and developing in an international, multicultural, and stimulating environment, where over 400 languages and dialects coexist.
- Developing your skills thanks to regular training and direct contact with digital tools and AI that are transforming customer relations jobs.
- Building your career path within a group that values performance, initiative, and offers real opportunities for growth.
- Being part of a team that places excellence, innovation, and quality at the center of everything it does.
Do you speak one or more languages, do you enjoy contact with people, challenges, and continuous learning? Your place may be at TP. Discover our offers and launch your career, from home.
Job :
Join a dynamic team in Temara as a customer advisor. This role places the individual at the heart of client relations, acting as the primary point of contact while operating in a supportive and collaborative environment.
The main goal is to deliver exceptional customer service by ensuring every inquiry is handled with precision and empathy. Success revolves around maintaining high quality standards, fostering client satisfaction, and contributing to a positive team culture through effective communication and problem-solving.
Daily responsibilities involve managing interactions with professionalism and providing high-value support. Specifically, the role includes:
- Handling and managing diverse information and inquiry requests effectively.
- Overcoming customer objections by proactively offering tailored solutions.
- Ensuring all expectations are met within a reasonable timeframe.
- Participating in ongoing development through training and team support sessions.
Required profile :
No prior professional experience is required. This opportunity welcomes those ready to embark on an exciting career journey, with full support provided to facilitate a smooth integration into the role.
The ideal candidate possesses strong interpersonal abilities and a natural drive to excel. Key requirements include:
- Strong customer-oriented mindset.
- Comfortable and proficient communication skills in english, both spoken and written.
- A proactive attitude towards career evolution and internal mobility.
What we offer :
• A wide range of insurance benefits (health insurance, preferential rates on car and travel insurance), and access to our social committee (excursions, holiday centers, various discount deals for wellness centers, bookstores, and more)
• Attractive salary and access to the CIMR (retirement fund) after one year of service
• A vibrant and stimulating work environment (team buildings, fun activities, and challenges)
• A career driven by training, support, internal promotion, and mobility
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