ExeKutiveDirector of Information Systems H/F - Marrakech
Company sector : Hospitality / Catering
COMPANY :
Located in the heart of the prestigious Hivernage district, the Es Saadi Marrakech Resort embodies Moroccan elegance and refinement.
The resort covers 9 hectares of lush parkland and consists of a 5-star hotel with 149 rooms. Opened in 1966, Es Saadi also has a sumptuous Palace with 81 suites, as well as 10 private villas and 8 ksars with authentic charm. The Resort also offers 13 restaurants and bars, two Spas, one of which is by Dior, and an entertainment center.
Es Saadi Marrakech Resort is an unmissable reference for discreet luxury, the art of hospitality, and unique experiences.
Joining Es Saadi Marrakech Resort is more than just joining an exceptional establishment: it's participating in a human adventure driven by strong values of passion, excellence, and authenticity. For over 50 years, our house has cultivated a unique art of living, combining the elegance of 5-star service with the richness of Moroccan culture.
We are proud to offer our employees an inspiring work environment, in the heart of a lush setting, where the sharing of know-how and the recognition of talent are at the heart of our management vision.
Our ambition is to bring together talents driven by the desire to invest in prestigious hotels and contribute to unforgettable customer experiences. Joining our team means benefiting from personalized support, regular training, and real opportunities for development within a family-run group that is human-sized and future-oriented. Whether your career path is already rich or still under construction, if you have a sense of detail, a love for service, and a taste for excellence, we would be delighted to welcome you among us.
Company culture :
Job :
Main Missions – Information Systems:
* Define strategic IS and telecom directions with general management.
* Lead the management of the Resort's information systems.
* Implement a risk management policy (security, confidentiality, integrity).
* Ensure technological watch and propose innovative solutions.
* Supervise the administration of systems, networks, databases, and user support.
* Deploy digitalization tools to improve user experience.
* Manage relationships with service providers and control associated budgets.
* Define the evolution and maintenance strategy for IS and infrastructure.
* Propose improvement solutions related to technological developments.
* Analyze and monitor subcontracting agreements.
* Lead compliance with GDPR and personal data regulations.
* Gather and analyze business needs to propose appropriate investments.
* Design an efficient organization of information flows.
* Ensure alignment between strategy, IT tools, and customer needs.
* Manage and maintain the WiFi network in collaboration with the technical department.
Main Missions - Management & Leadership:
* Manage IT teams and develop collective performance.
* Develop a culture of excellence, rigor, and adherence to values: Hospitality, Authenticity, History.
* Communicate and ensure the application of Es Saadi's strategy to the teams.
* Implement a strategic dashboard with clear and measurable indicators.
* Maintain the management by objectives approach and annual evaluations.
* Highlight successes, correct when necessary, and encourage accountability.
* Embody leadership and support the development dynamic of Es Saadi Marrakech Resort.
Required profile :
The ideal candidate is a strategic expert in information systems, with a Master's degree (Bac+5) in computer science or information science, and confirmed experience (10 years or more) in complex environments, ideally in hospitality or premium services.
Visionary and operational, they know how to lead IT strategy in line with business objectives, ensure the reliability, security, and evolution of systems, while anticipating the Resort's functional needs. They master project management, IT infrastructure, telecommunications, and digital transformation.
An experienced manager, they lead IT teams with high standards and care, structure organizations, optimize costs, and guarantee the quality of services provided. They apply rigorous methodology for project deployment, respecting deadlines, standards, and budget.
Results-oriented, with excellent interpersonal skills and a strong ability to adapt, they are a true strategic partner for the overall performance of the Resort.
Fluent French, professional English required, Arabic is a plus.
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