German-Speaking Customer Service Agents (M/F) - Rabat
Call Centers professions - Order Management / Customer Care - Secteur Call Center - Offshoring / Nearshoring
- Entry Level (-1 year) - Junior (1 to 3 years)
- 50 job(s) in Rabat and region - Morocco
- Associate (AA, AS) Minimum
Respect of the rules Will to persuade Emotional distance Rationalism Tenacity Need for action Team work Involvement at work
- Permanent contract
- Teleworking : No
Company :
DXC Technology was born in April 2017 from a merger between CSC (Computer Sciences Corporation), a giant in consulting, and HP Enterprise Services, a leader in IT Services.
The DXC Group records $25 billion in revenue, benefits from 60 years of experience, and employs 170,000 people in over 70 countries, serving more than 6,000 clients.
DXC Technology in Morocco, established in 2007, is a joint venture between DXC Technology, a global leader in integration and managed services, and the CDG Group (Caisse de Dépôt et de Gestion).
With 1,200 employees across 2 production sites (Technopolis & Casa NearShore), DXC Technology in Morocco aims to support very large companies and public and private clients in their digital transformation, addressing all IT challenges such as Hosting, Managed Services, Application Modernization, Business Intelligence & Analytics, Workplace & Mobility Services, Business Process Services, Cybersecurity, and Consulting.
Company culture :
DXC – CDG stands out for a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a collaborative culture, fostering trust, empowerment and close managerial support. It also integrates an innovation dimension, encouraging initiative, adaptability and experimentation. Finally, a well-established organizational culture provides structure, ensuring process rigor, reliability and operational efficiency.
Job :
DXC Technology Morocco is currently expanding its German-speaking support teams and is looking for dynamic Customer Service Agents to join an international and fast-growing environment.
If you are passionate about communication, customer experience and multicultural environments, this opportunity is for you
Main Responsibilities:
- Provide professional customer support in German via phone, email and/or chat
- Handle customer requests efficiently while ensuring a high level of service quality
- Ensure customer satisfaction and maintain a positive customer experience
- Follow internal procedures and quality standards
- Collaborate with different teams in a dynamic international environment
Required profile :
- Excellent command of German is mandatory (written and spoken)
- Strong communication and interpersonal skills
- Customer-oriented mindset with problem-solving abilities
- Previous experience in customer service or call center is a plus
- Good level of English and/or French is appreciated
- Comfortable using digital tools and working in a fast-paced environment
Why Join DXC Technology?
- International and multicultural workplace
- Career growth opportunities
- Professional onboarding and continuous training
- Dynamic and supportive teams
- Attractive working conditions
German-speaking candidates will be highly prioritized.
Ready to take the next step in your career?
Apply now and become part of DXC Technology Morocco.
Head office address :
Technopolis-Rabatshore , batiment B9 11100 Sala Al Jadida - Rabat
Desired personality traits :
Respect of the rules Will to persuade Emotional distance Rationalism Tenacity Need for action Team work Involvement at work
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