Job :

Join a dynamic player in the insurance and brokerage sector based in Salé. This opportunity allows you to join a team dedicated to operational excellence, where the main mission is to ensure smooth, rigorous, and expert management of insurance files for demanding clients.

The central objective is to guarantee optimal customer satisfaction through precise handling of requests and claims. Perfect mastery of brokerage issues will allow you to play a decisive role in customer loyalty and ensure full compliance with current regulatory standards, while actively participating in the profitability of the managed contracts.

Daily responsibilities include complete and proactive management of client files, from subscription to claims settlement. The main activities are:

• Processing, analyzing, and monitoring insurance files in compliance with internal procedures.
• Directly managing relationships with policyholders and insurance partners to ensure exemplary responsiveness.
• Carrying out administrative and technical follow-up related to contracts and claims.
• Providing informed and expert advice on products and guarantees tailored to specific needs.

Required profile :

The desired profile has a university degree (Bac+2), with confirmed academic specialization in insurance professions.

Significant experience, between 10 and 20 years, is essential to confidently and expertly meet the challenges of this position.

Technical mastery of insurance products combined with strong interpersonal skills is necessary to succeed in this role. Expected skills include:

• In-depth technical expertise in brokerage and claims management.
• Excellent organizational skills and great administrative rigor.
• A natural aptitude for negotiation and fluid communication with various stakeholders.
• Proficiency in IT tools dedicated to insurance management.

If this profile matches yours and you wish to give a new dimension to your career, do not hesitate to send your application now using the button « Send my CV to the recruiter ».