Guides / Cultural Mediators - Marrakech

Company :

Le Jardin Majorelle, le Musée Yves Saint Laurent Marrakech and the Pierre Bergé Museum of Berber Arts form a unique cultural and artistic ensemble in the heart of Marrakech.

Between nature, art, and heritage, our three sites - among the most visited cultural destinations in the world, welcome an exceptional number of visitors from all over the world each year, and offer an immersive experience where the beauty of the gardens, artistic creation, and the richness of cultures meet harmoniously.

Imagined, preserved, and enhanced by Pierre Bergé and Yves Saint Laurent, our spaces celebrate art, creation, and culture from yesterday and today: architecture, fashion, traditional arts, and contemporary expressions.

Joining our teams means actively participating in the transmission of this unique heritage and contributing to the development of an exceptional place that proudly represents Morocco and promotes its cultural identity internationally.

Job :

Main Mission
Welcome, guide, and inform visitors by offering attractive and educational guided tours, while highlighting the cultural, historical, and natural heritage of the site.
Main Responsibilities
• Welcome visitors and explain the tour plan.
• Design, prepare, and lead guided tours adapted to different audiences (adults, children, school groups, foreign visitors, VIPs).
• Transmit reliable, clear, and attractive information about the place, its history, its environment, or its collections.
• Ensure visitor safety during tours.
• Answer specific visitor questions and requests.
• Produce activity reports and report any anomalies observed during the visit.
Required Skills
• Excellent knowledge of the site's cultural and historical heritage.
• Knowledge of cultural mediation and group management techniques.
• Ability to lead a group and captivate the audience.
• Adapt discourse according to the age, knowledge level, and interest of the visitors.
• Time management and adherence to the tour route.
• Excellent interpersonal skills.
• Sense of service and hospitality.
• Dynamism, educational skills, and listening skills.
• Patience and diplomacy.
 

Required profile :

• Bachelor's degree (2-3 years) in tourism, history, art, or cultural mediation.
• Perfect command of Arabic, French, and English.
• 3 years of experience desired in cultural, artistic, and high-end service environments.
 

Head office address :

Desired personality traits :

Team work Flexibility Involvement at work Organization