Help Desk Sage X3 M/F - Meknès
Company sector : Metallurgy / Iron and steel industry
COMPANY :
A large national industrial and commercial group, known for its expertise in various strategic sectors, is looking to strengthen its teams as part of its continuous development. With an established presence in the Moroccan market, the group stands out for its commitment to excellence, innovation, and sustainability.
We offer a stimulating environment, conducive to professional growth, within a structure that values performance and collaboration.
Job :
- Provide first-level technical support to users (hardware, software, network).
- Diagnose and resolve IT incidents quickly.
- Ensure follow-up and traceability of tickets using the management system.
- Install, configure, and maintain hardware and software.
- Participate in documentation and user training.
- Good knowledge of the Sage X3 system
Required profile :
- Bac+2/3 degree in IT or equivalent.
- Good knowledge of Windows/Linux operating systems and office tools.
- Ability to diagnose and resolve technical problems quickly.
- Service-oriented, patient, and team player.
- Knowledge of networks and IT security is a plus.
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